Marcos E. Silva
La Blanca
Summary
Highly competent professional who can be trusted with even the most confidential and complex projects. Excels in turning disorganized environments into smooth-running operations and overhauling administrative processes to improve accuracy and efficiency. Self-starter and quick-learner who always exceeds expectations.
Overview
9
9
years of professional experience
Work History
Spin Instructor / Cardio Trainer
GOLD'S GYM
01.2016 - 01.2022
- Teach hour long interval indoor cycling class.
- Plan and organize class schedule and routines.
- Motivate people by teaching and encouraging them to achieve their fitness goals.
- Mentored new spin instructors to ensure a consistent and high-quality experience for all gym members.
- Streamlined class scheduling process by working closely with fitness center management to optimize instructor availability and meet member demand effectively.
Sales Associate
ECCO
11.2017 - 04.2019
- Provided exemplary customer service and team layer mindset in retail setting.
- Held and exceeded sales quotas.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
BARNES AND NOBLE
11.2012 - 01.2017
- Cultivate a professional sales relationship with customers by assisting them in acquiring books and other related materials such as music and movie recommendations.
- Managed the cash register and assisted customers with their purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Intern
PENA GARCIA LAW FIRM (FRED CASTRO, ATTORNEY AT LAW)
12.2014 - 02.2015
- Assisted insurance attorney with organizing and general office duties.
- Gained legal knowledge and exposure to common terminology and case files.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Bachelor of Arts - Political Science and Philosophy
The University of Texas Rio Grande Valley
Edinburg, TX05.2020
Skills
- Bilingual in English & Spanish
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in PowerPoint
- Familiar with Windows Operating System
- Familiar with Mac Operating System
- Excellent telephone etiquette
- Quick learner
- Adaptable teaching style
- Goal setting expertise
- Client progress tracking
- Knows a little ASL
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
ECCO
11.2017 - 04.2019
Spin Instructor / Cardio Trainer
GOLD'S GYM
01.2016 - 01.2022
Intern
PENA GARCIA LAW FIRM (FRED CASTRO, ATTORNEY AT LAW)
12.2014 - 02.2015
Sales Associate
BARNES AND NOBLE
11.2012 - 01.2017
Bachelor of Arts - Political Science and Philosophy
The University of Texas Rio Grande Valley
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