Marcos Hechavarria
Lake Placid
Summary
Dedicated and compassionate with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent patient care. Highly skilled dedicated to patient safety and comfort, with focus on delivering excellent customer service. Possesses strong listening and communication skills to allow for clear, concise conversations with patients and colleagues.
Dedicated Dentist skilled at developing effective treatment plans for patients experiencing tooth decay and other various oral diseases and issues. Committed to providing personalized patient care through quality service and communication. Accommodating when helping patients overcome dental fears by displaying patience and compassion.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse
HCA Florida Highlands Hospital
07.2023 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
D - R Media and Investment LLC
Delivery Papers
06.2020 - Current
- Cultivated warm relationships with regular customers.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Displayed products properly at customer sites and according to company specifications and policies.
Top Trimmer
Joe's Trees & Tractor Services Inc
10.2018 - 06.2019
- Pulled orders quickly to maintain demanding productivity goals.
- Communicated with coworkers and management to report challenges.
- Trimmers top and reshape trees; trim or remove dead, diseased or unsightly growth and trim new growth; lower cut branches by slings or lines; cable and bolt trees to cross support weak limbs.
- Prune and trim trees to achieve attractive shapes depending on location and type of tree;
Stock Clerk
Publix Supermarkets Store
03.2018 - 10.2018
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Conducted inventory and restocked items throughout day.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Checked and pulled defective or expired products from shelves.
Janitor I
AdventHealth Sebring
11.2017 - 03.2018
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained floor cleaning and waxing equipment.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Supervised supplies in inventory and submitted reorder requests.
- Checked in and stocked inventory throughout facility.
Stomatologist (Dentist)
General Dentistry
09.2012 - 02.2015
- Completed consultations with patients for treatment plan.
- Collaborated professional to plan dental treatments.
- Improved patients' oral health by educating on better brushing and flossing habits.
- Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants.
Education
Bachelor of Science - Nursing
Universidad Del Sagrado Corazon
San Juan, PR06.2022
Bachelor of Science - Dentistry (Pre-Dentistry)
University of Science, La Habana/ Victoria De Giro
La Habana, Cuba07.2012
Skills
- Multitasking Abilities
- Excellent Communication
- Attention to Detail
- Teamwork and Collaboration
- Training and Development
- Analytical and Critical Thinking
- Needs Assessment
- Patient Care Coordination
Certification
CPR/First-aid Certified
HIPAA Compliance Relationship
ALS Certification
BLS Certification
Languages
Spanish
Native or Bilingual
Timeline
Registered Nurse
HCA Florida Highlands Hospital
07.2023 - Current
D - R Media and Investment LLC
Delivery Papers
06.2020 - Current
Top Trimmer
Joe's Trees & Tractor Services Inc
10.2018 - 06.2019
Stock Clerk
Publix Supermarkets Store
03.2018 - 10.2018
Janitor I
AdventHealth Sebring
11.2017 - 03.2018
Stomatologist (Dentist)
General Dentistry
09.2012 - 02.2015
Bachelor of Science - Nursing
Universidad Del Sagrado Corazon
Bachelor of Science - Dentistry (Pre-Dentistry)
University of Science, La Habana/ Victoria De Giro
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