Marcos Hernandez
1127 Reynella Ct. Sunnyvale,CA
Summary
Compassionate individual always wanting to help others; grateful for this opportunity to get these individuals back on their feet and back to their lives with their loved ones. I’ve been a Certified Nursing Assistant for five years received numerous recognition awards and great feedback/reviews on my nursing skills and capabilities. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs. Reliable and accountable, service-focused nursing student with excellent patient-care skills and documentation skills. Technically skilled in attending to patients in diverse patient care and safety. Worked as Float CNA for four years at the El Camino Hospital and other healthcare centers. Able to adapt and work any unit or station and any type of patient ranging from independent care to total care. Eager too push and find new limits in my nursing career. Versatile skills that are applied in any working environment: Extraordinary Leadership, Extreme Work Ethic, Excellent Communication, Admirable Teamwork, Exceptional Problem Solver.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Skyline Health Care Center
01.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Certified Nursing Assistant
Almaden Health and Rehabilitation Center
01.2023 - 06.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Developed strong relationships with community partners to enhance available resources for residents.
- Coordinated with local agencies to provide essential services for residents, such as healthcare, transportation, and financial assistance.
- Utilized various software programs for efficient data management, reporting, and analysis to make informed decisions regarding resident services.
- Served as a liaison between property management staff and residents to address concerns effectively before escalating issues higher up in the organization.
- Collaborated with maintenance teams to expedite repairs or improvements that positively impacted quality-of-life standards within the community.
- Managed accurate record-keeping systems to track resident interactions, incidents, and program participation effectively.
- Promoted resident safety by conducting regular property inspections to identify potential hazards or maintenance issues.
- Improved overall community atmosphere by organizing social, recreational, and educational programs for residents.
- Streamlined communication between residents and management through effective coordination of meetings and events.
- Increased resident retention rates through consistent follow-up on service requests and proactive problem-solving efforts.
- Led regular staff meetings to ensure clear communication of goals, responsibilities, and updates within the team.
- Conducted thorough orientations for new residents to foster familiarity with the community''s policies, services, and amenities.
- Facilitated conflict resolution among residents, resulting in a more harmonious living environment.
- Provided compassionate support during times of crisis or personal difficulty for individual residents as needed.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Developed, implemented and monitored residential policies and procedures.
- Enforced policies and safety standards through building and room rounds.
- Responded to student inquiries and concerns, offering support and guidance.
- Collaborated with residential team to maximize effective and efficient operations.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
- Solved grievances and complaints by collaborating with residents.
- Provided crisis management and intervention during emergency situations.
Float Pool Certified Nursing Assistant
El Camino Hospital
09.2021 - 11.2022
- Worked All Units In Hospital
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Resident Services Coordinator
Los Altos Sub-Acute and Rehabilitation Center
11.2020 - 09.2021
- Coordinated with local agencies to provide essential services for residents, such as healthcare, transportation, and financial assistance.
- Utilized various software programs for efficient data management, reporting, and analysis to make informed decisions regarding resident services.
- Served as a liaison between property management staff and residents to address concerns effectively before escalating issues higher up in the organization.
- Collaborated with maintenance teams to expedite repairs or improvements that positively impacted quality-of-life standards within the community.
- Managed accurate record-keeping systems to track resident interactions, incidents, and program participation effectively.
- Promoted resident safety by conducting regular property inspections to identify potential hazards or maintenance issues.
- Improved overall community atmosphere by organizing social, recreational, and educational programs for residents.
- Increased resident retention rates through consistent follow-up on service requests and proactive problem-solving efforts.
- Led regular staff meetings to ensure clear communication of goals, responsibilities, and updates within the team.
- Conducted thorough orientations for new residents to foster familiarity with the community''s policies, services, and amenities.
- Implemented innovative strategies to increase resident engagement in community activities and initiatives.
- Enhanced resident satisfaction by addressing and resolving concerns in a timely manner.
- Facilitated conflict resolution among residents, resulting in a more harmonious living environment.
- Provided compassionate support during times of crisis or personal difficulty for individual residents as needed.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Responded to student inquiries and concerns, offering support and guidance.
- Enforced policies and safety standards through building and room rounds.
- Solved grievances and complaints by collaborating with residents.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
- Provided crisis management and intervention during emergency situations.
Education
Nursing
De Anza Community College
CNA license - undefined
Mountain View Adult School
11.2019
High school - undefined
Homestead
01.2015
Skills
- Organization, Multitasking
- Taking Patients to and from appointments
- Keeping Medical Records up to date
- Vital Signs & Patient Monitoring
- Privacy / HIPAA compliance
- Patient Advocacy and Support
- ADLS, Hygiene, Assisted with wound care
- Subacute experience/rehabilitation experience
- Patient care
- Reliable team player
- Direct patient care
- Collecting vital signs
- Bathing assistance
- Compassionate
- Basic life support
- Bedside manner
- Vital signs monitoring
- Dressing assistance
- Safety precautions
- Medical terminology
- Companionship and emotional support
- End-of-life care
- Positioning patients
- Patient lifting
- Transfer techniques
- Ambulation assistance
- Healthcare ethics
- Complex Problem-solving
- Trustworthy companion
- Supporting personal needs
- Colostomy care
- Quality assurance
- Patient-focused care
- Adaptable
- Calm and level-headed under duress
- Quick problem solver
- Family support and assistance
- Urinary catheter care
- Feeding assistance
- Mobility assistance
- CNA certification
Certification
- BLS/CPR: Current
- CNA License: Active
Accomplishments
Within my first year of becoming a Certified Nursing Assistant, I received a promotion to become Resident Service Coordinator. Throughout my nursing career my patients, peers, and patients family members have given me positive feedback and reviews on the care I provide. I Received numerous recognition awards from my tenure at El Camino Hospital throughout many units in the hospital. Supervised and trained multiple staff members having the role of Lead Certified Nursing Assistant.
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Certified Nursing Assistant
Skyline Health Care Center
01.2024 - Current
Certified Nursing Assistant
Almaden Health and Rehabilitation Center
01.2023 - 06.2024
Float Pool Certified Nursing Assistant
El Camino Hospital
09.2021 - 11.2022
Resident Services Coordinator
Los Altos Sub-Acute and Rehabilitation Center
11.2020 - 09.2021
Nursing
De Anza Community College
CNA license - undefined
Mountain View Adult School
High school - undefined
Homestead
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