Marcos Mercado
Huntsville
Summary
Accomplished Corrections Captain at TDCJ-ID, adept in crisis management and staff leadership. Spearheaded emergency response strategies, enhancing safety and compliance. Excelled in inmate supervision and conflict resolution, fostering a secure environment. Proven track record in boosting team performance and implementing effective security protocols. Demonstrates exceptional ability in staff coaching and facility maintenance, ensuring operational excellence.
Overview
12
12
years of professional experience
Work History
Corrections Captain
TDCJ-ID
01.2022 - 01.2025
- Managed emergency situations effectively by executing well-coordinated response plans with precision.
- Ensured compliance with local, state, and federal regulations through diligent audits and documentation management.
- Maintained a high level of professionalism among staff by enforcing strict adherence to departmental standards and expectations.
- Evaluated employee performances regularly; providing constructive feedback designed help individuals reach their full potential professionally while also promoting overall team success through collaboration, shared goals, mutual respect among all members involved.
Correctional Lieutenant
TDCJ-ID
04.2020 - 01.2022
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
- Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
- Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
Sergeant
TDCJ-ID
04.2018 - 04.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Correctional Officer
TDCJ-ID
02.2016 - 11.2017
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Farm Manager
R&J Farms
05.2013 - 01.2016
- Managed farm staff efficiently, providing training and guidance for optimal performance.
- Increased farm productivity by introducing modern farming practices and equipment upgrades.
- Oversaw the maintenance of farm machinery, resulting in reduced downtime due to repairs or malfunctions.
- Improved animal health through regular monitoring, vaccinations, and timely veterinary consultations.
- Reduced farm expenses by optimizing resource allocation and streamlining operations.
Education
Lockney High
Lockney, TX05.2016
Skills
- Inmate supervision
- Contraband control
- Mental health awareness
- Self-defense techniques
- Physical fitness
- Staff leadership
- Recruitment and hiring
- Incident reporting
- De-escalation techniques
- Security protocols
- Crisis management
- Grievance handling
- Facility maintenance
- Substance abuse
- Employee coaching
- Inmate classification
- Program coordination
- Restraint application
- Firearms proficiency
- Inmate movement control
- Rules of conduct
- Restraint techniques
- Counseling techniques
- Job assignments
- Security procedures
- Inventory counting
- Officer training
- Public safety
- Staff supervision
- Work planning
- Policy enforcement
- Administration
- Conflict management
- Emergency response
- Rule enforcement
- Records maintenance
- Inspections
- Teamwork
Timeline
Corrections Captain
TDCJ-ID
01.2022 - 01.2025
Correctional Lieutenant
TDCJ-ID
04.2020 - 01.2022
Sergeant
TDCJ-ID
04.2018 - 04.2020
Correctional Officer
TDCJ-ID
02.2016 - 11.2017
Farm Manager
R&J Farms
05.2013 - 01.2016
Lockney High
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