MARCOS MIGUEL
Monticello,USA
Summary
Dedicated and hands-on professional with a strong foundation in automotive technology and customer service. BOCES-certified in Automotive Technology with real-world experience at Dunkin', Pasta D'Oro, and Walmart. Known for strong work ethic, reliability, bilingual communication (English & Portuguese), and the ability to seamlessly switch between technical and people.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Busser
Pasta D'Oro
Monticello, USA
06.2025 - Current
- Maintained clean and organized dining areas to ensure a positive guest experience
- Assisted servers by delivering food and drinks to tables during high-volume service
- Supported the entire front-of-house team, demonstrating flexibility and a strong team-first attitude
- Contributed to smooth restaurant operations by helping staff across multiple roles as needed
Crew Member
Dunkin'
Monticello, USA
09.2024 - 06.2025
- Delivered friendly and efficient customer service in a fast-paced environment
- Operated POS systems and handled cash transactions accurately
- Prepared and crafted beverages and food orders to customer specifications
- Resolved customer complaints and concerns in a professional and timely manner
Cashier
Walmart
Monticello, USA
06.2023 - 08.2023
- Processed customer transactions accurately and efficiently using POS systems and cash handling
- Assisted non-English speaking customers in English and Portuguese to ensure their needs were met
- Helped customers locate products throughout the store and answered product inquiries
Education
Automotive Technology - BOCES
Monticello High School
Monticello, NYSkills
- Electrical troubleshooting
- Electrical wiring
- Oil change
- Brake repair
- Vehicle maintenance
- Hand tools
- Mechanical knowledge
- POS systems
- Cash handling
- Customer inquiry handling
- Food service
- Hospitality
- Bussing
- Driving
- Cleaning
- Team collaboration
- Problem-solving
- Customer service
Timeline
Busser
Pasta D'Oro
06.2025 - Current
Crew Member
Dunkin'
09.2024 - 06.2025
Cashier
Walmart
06.2023 - 08.2023
Automotive Technology - BOCES
Monticello High School