Marcos Montoya
Cicero,IL
Summary
Detail-oriented professional skilled in customer service, safety compliance, and transaction processing. Proven ability to enhance guest satisfaction and maintain organized work environments.
Overview
5
5
years of professional experience
Work History
Casual Worker
Lakeshore Beverage
Chicago, Illinois
09.2025 - Current
- Ensured compliance with safety protocols, contributing to a secure work environment.
- Operated beverage distribution equipment for product handling for effective product handling operations.
- Organized work area after shifts, facilitating efficient preparation for subsequent production runs.
- Provided timely updates on project status and task completion, enhancing supervisor awareness.
Floor Staff Member
Classic Cinemas
North Riverside, IL
05.2021 - 09.2025
- Operated cash registers, ensuring accurate transactions and exemplary customer service.
- Addressed customer complaints professionally, improving overall guest satisfaction.
- Maintained cleanliness and organization of theater auditoriums and common areas, contributing to a positive guest experience.
- Coordinated movie schedules, delivering timely information to guests to enhance their visit.
Education
Associate of Arts -
Morton College
Cicero, IL05-2021
Skills
- Equipment operation
- Transaction processing
- Schedule coordination
- Customer service
- Safety compliance
- Inventory management
- Attention to detail
- Problem solving
- Event coordination
Timeline
Casual Worker
Lakeshore Beverage
09.2025 - Current
Floor Staff Member
Classic Cinemas
05.2021 - 09.2025
Associate of Arts -
Morton College