Marcos Morales
El Paso
Summary
Dynamic Inventory Specialist with proven expertise at El Paso Independent School District, enhancing inventory accuracy through optimized tracking systems and meticulous organization. Recognized for exceptional customer service and teamwork, successfully reducing stock shortages and improving operational efficiency. Skilled in inventory control and committed to maintaining high standards in a fast-paced environment.
Overview
12
12
years of professional experience
Work History
Inventory Specialist
El Paso Independent Sch District
12.2020 - Current
- Managed inventory control processes to ensure accurate stock levels and timely replenishment.
- Implemented automated inventory tracking systems to enhance efficiency and reduce discrepancies.
- Led initiatives to optimize warehouse layout, improving accessibility and workflow for team members.
- Collaborated with cross-functional teams to streamline supply chain operations, reducing lead times significantly.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
- Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
- Improved warehouse space utilization with strategic reorganization of stock areas.
- Enhanced product availability with efficient inventory tracking, ensuring high-demand items were always in stock.
Parts Counter Person
Group 1 Auto
07.2018 - 03.2020
- Assisted customers in identifying and locating parts, enhancing overall service experience.
- Utilized inventory management systems to track stock levels and facilitate orders.
- Processed customer transactions accurately, ensuring efficient sales operations.
- Maintained organized parts display to support customer accessibility and satisfaction.
- Collaborated with team members to streamline workflow and optimize service delivery.
- Learned product specifications and compatibility to provide informed recommendations to customers.
- Engaged in continuous training on safety protocols and operational procedures for parts handling.
- Supported inventory audits by verifying stock quantities against system records for accuracy.
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Processed customer orders accurately and efficiently, contributing to repeat business.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
Lot Attendant
Rides Auto Group
02.2017 - 07.2018
- Maintained organization of vehicle inventory to enhance accessibility and customer satisfaction.
- Assisted customers with inquiries, providing information on available vehicles and services.
- Conducted routine inspections of vehicles to ensure cleanliness and proper presentation.
- Utilized company software for tracking vehicle movements and managing lot operations efficiently.
- Monitored safety protocols to ensure compliance during all operational activities in the lot area.
- Implemented improvements in lot organization that streamlined vehicle retrieval processes for increased productivity.
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
Painting Assistant
Tournesol Siteworks
08.2016 - 08.2017
- Assisted in preparing surfaces for painting, ensuring adherence to safety protocols and quality standards.
- Collaborated with team members to mix paints and coatings, achieving consistent color and texture.
- Maintained cleanliness of work areas and tools, promoting an organized and efficient environment.
- Supported lead painter in executing detailed painting tasks, enhancing overall project outcomes.
- Implemented best practices for paint application, contributing to improved finish quality across projects.
- Monitored inventory levels of supplies, aiding in timely reordering to prevent project delays.
- Trained new assistants on equipment usage and safety procedures, fostering a knowledgeable workforce.
Lot Attendant
Group 1 Auto
11.2013 - 05.2016
- Coordinated with service teams to facilitate timely maintenance of vehicles on the lot.
- Trained new staff on lot procedures, enhancing team efficiency and service quality.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
- Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
- Followed safety protocols for personal, guest and automobile safety.
- Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
- Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.
- Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
- Increased efficiency of dealership operations by coordinating the movement and organization of inventory on the lot.
- Parked and retrieved cars according to customer needs.
- Escorted drivers to vehicles and helped load or carry large items.
- Maintained open communication with management regarding potential improvements to lot organization or processes, contributing to continuous improvement efforts.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
- Parked and retrieved vehicles to enhance efficient use of parking space.
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
- Kept facilities well-lit and marked to improve safety and navigation.
Education
Associate of Arts - History
El Paso Community College
El Paso, TXSkills
- Attention to detail
- Customer service
- Inventory control
- Teamwork and collaboration
- Inventory organization
- Shipping and receiving
- Inventory tracking
- Order fulfillment
- Order picking and processing
- Stocking and organization
- Material handling
- Inventory optimization
Languages
Spanish
Full Professional
Timeline
Inventory Specialist
El Paso Independent Sch District
12.2020 - Current
Parts Counter Person
Group 1 Auto
07.2018 - 03.2020
Lot Attendant
Rides Auto Group
02.2017 - 07.2018
Painting Assistant
Tournesol Siteworks
08.2016 - 08.2017
Lot Attendant
Group 1 Auto
11.2013 - 05.2016
Associate of Arts - History
El Paso Community College
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