MARCOS MUNOZ
Relationship-driven leader with lived experience overcoming addiction, homelessness, incarceration, and rebuilding family relationships. My personal transformation through recovery, leadership development, and service has shaped my commitment to helping others discover hope and lasting change. Currently serving as a Peer Support Specialist with Loyals Support Services and as a Production Supervisor with RK Mission Critical. I combine recovery coaching, leadership development, public speaking, community outreach, and operations leadership to build meaningful relationships, connect people with treatment, and develop high-performing teams. Personal Mission: 'To leave people, places, and situations better than I found them.'
Work History
Leadership Facilitator & Recovery Coach
- Led 10-week cohorts of 24–32 participants, delivering structured sessions to foster personal growth.
- Mentored participants in leadership, accountability, and recovery strategies, supporting their personal and professional development.
- Facilitated 7 Habits leadership cohorts, enhancing participants' leadership skills over three years.
Production Supervisor
8 Months- Led production operations, supervised up to 32 employees, coached performance, coordinated workflow, and fostered a culture of safety, teamwork, and accountability to achieve operational goals.
- Oversaw daily production operations, ensuring adherence to quality standards while optimizing efficiency.
- Trained and mentored team members on safety protocols and operational procedures.
- Implemented process improvements that streamlined workflow and minimized downtime.
Peer Support Specialist
1 Year 6 Months- Connected clients with treatment providers, housing, employment, and recovery resources, facilitating comprehensive support.
- Built trusted relationships with clients, families, and community partners, fostering a supportive network for recovery.
- Advocate for clients while maintaining confidentiality and professional standards.
- Guided individuals through treatment referrals and admission into behavioral health programs, enhancing access to necessary care.
Shop Electrician II
1 Year- Installed and maintained electrical systems in accordance with local codes and safety standards.
- Installed electrical systems and components according to specifications and safety standards.
- Conducted routine maintenance and troubleshooting on electrical equipment and systems.
- Assisted in the design and layout of electrical systems for new construction projects.
Electrical Apprentice
8 YearsEducation
High School Diploma
- Fourth-Year Electrical Apprentice
Skills
Certification
- CCAR Recovery Coach Academy – 30-Hour Recovery Coach Training
- QBHA Peer Support Certification – Currently Pursuing
- Certified Professional Coach (COPA) – Currently Pursuing
- FranklinCovey: The 7 Habits of Highly Effective People 4.0, The Speed of Trust, Unconscious Bias
- Multiple John C. Maxwell Leadership Programs
- Crucial Conversations
- Be Our Guest Customer Service Excellence
- Customer Service Academy
Timeline
Production Supervisor
Peer Support Specialist
Shop Electrician II
Electrical Apprentice
Canadian Valley Technology Center
Leadership Facilitator & Recovery Coach
Rocky Mountain Peer Recovery Coach Academy
Leadership Highlights
- Lived experience overcoming addiction, homelessness, incarceration, and rebuilding family relationships.
- Guide individuals through behavioral health treatment referrals, orientations, and successful admissions.
- Facilitated leadership development groups for over three years.
- Chairman of the 7 Habits Program at Trinidad Correctional Facility.
- Led the Facility Impact Team promoting leadership and accountability.
- Public speaker for Trinidad State College, correctional staff, correctional officer recruits, and incarcerated populations.
- Promoted to Production Supervisor within three months at RK Mission Critical.
- Supervise and mentor up to 32 employees.
Purpose
cover letter
Cover Letter
Dear Hiring Manager,
I am excited to apply for the Business Development Specialist position with Northpoint Recovery.
Northpoint's mission of saving lives and restoring relationships aligns closely with my own purpose. My lived experience, combined with my work as a Peer Support Specialist, Recovery Coach, leadership facilitator, public speaker, and Production Supervisor, has prepared me to build trusted relationships and connect people with life-changing treatment.
I have guided individuals into treatment, facilitated leadership groups for more than three years, spoken to college students, correctional professionals, and incarcerated individuals, and currently lead teams of up to 32 employees. These experiences have strengthened my ability to communicate, lead with empathy, and represent an organization with professionalism and integrity.
I believe business development is about building authentic relationships that expand access to care and improve lives. I would be honored to bring that passion to Northpoint and help further your mission throughout Colorado.
Thank you for your consideration. I welcome the opportunity to discuss how my background, leadership, and commitment to service can contribute to your team.
Sincerely,
Marcos Munoz