MARCOS NAGAMACHI

Project - Oracle OTM Cloud 24C – AMS Functional Lead for JM Huber (Consumer and Industrial Products)

• Managed Oracle Transportation Management (OTM) support for multiple regions, including Europe, the US, China, and Brazil, ensuring efficient resolution of production incidents.
• Managed offshore resources, leading and overseeing a team to ensure efficient allocation and utilization of skills and expertise.
• Implemented support service procedures in alignment with SLA requirements.
• Conducted and managed end-to-end testing for Oracle Transportation Management quarterly update patches.
• Conducted weekly incident meetings with business stakeholders and the IT team to ensure effective communication and resolution of issues.
• Implemented system enhancements and new integrations including EDI (Carrier integration) and Fourkites integration (shipment tracking).

Project - Oracle OTM 6.4 Implementation for Kraft Heinz (foods company)

• Solution Architect responsible for configuring Oracle Transportation Management (OTM) modules, including Order Management, Shipment Management, Contract and Rate Management, Configuration, and Administration.
• Conducted workshop sessions and Conference Room Pilots (CRPs) to gather requirements, design processes, and create functional specifications (blueprints).
• Agent configuration, parameterizations, screen sets, manager layouts, menus and advanced manager layouts.
• Implemented a carrier portal to streamline communication and operations between carriers and the organization.
• Implemented an extra cost process to accurately capture and manage additional expenses incurred during transportation.
• Performed fit/gap analysis and scripted tests, including unit tests, integrated tests, and user acceptance testing (UAT) support.
• Provided user training and support during the Hypercare phase.

Project - BI projects for Intel USA (Semiconductor manufacturing corporation)

• The Scrum Master is responsible for ensuring the effective use of the Scrum framework in Business Intelligence (BI) projects within the financial and legal sectors.
• Facilitated agile ceremonies, guided teams in Scrum practices, and ensured adherence to agile principles.
• Collaborated with stakeholders to define project goals, prioritize tasks, and deliver high-quality BI solutions that meet business needs.
• Provided training on the Scrum framework for new teams, ensuring a smooth integration process.
• Worked as a coach on several projects, promoting the use of Scrum, and assisting the team with conflict management.
• Coordinated with geographically distributed teams to ensure successful development, testing, and deployment.

Project - Improvement/migration projects in Oracle OTM for Unilever LATAM (consumer goods company)

• Subject Matter Expert (SME) responsible for Oracle Transportation Management (OTM) process improvement, and supporting the production environment.
• Worked on the OTM on-premises to OTM cloud migration project, responsible for carrying out reconfigurations, migrating developments, and master data load activities.
• Led the Oracle Transportation Management (OTM) rollout across various branches in Central America.
• Conducted workshop sessions and Conference Room Pilots (CRPs) to gather requirements, design processes, and create functional specifications.
• Implemented OTM x FourKites integration for shipment tracking.
• Implemented the export and transfer processes between factories at the brazilian branch.
• Preparation and execution of test scripts, including unit tests, integrated tests, and support for user acceptance tests (UAT).
• Provided user training and post-go-live production support.

Project - Oracle OTM/GTM Upgrade Project for Embraer S.A company (Aircraft manufacturing industry)

• Functional Lead responsible for the Oracle Global Trade Management migration project (6.2 to 6.4).
• Ensured that all processes continued to work seamlessly integrated with SAP after the upgrade.
• Coordinated with technical teams to manage the migration of servers, databases, and integrations.
• Documented new features, conducted unit and integrated testing, and reviewed system setups.
• Implemented new features and improvements to enhance system functionality.
• Provided post-go-live production support to ensure system stability and user satisfaction.

Project - Oracle OTM 6.3 Improvement Project for Edson Queiroz Group (Beverage company)

• Senior OTM Consultant responsible for implementing improvements in the transportation process, integrated with Oracle Supply Chain Management modules (SCM).
• Reviewed transport processes (AS IS), designed 'To Be' processes, mapped gaps, and performed configurations.
• Conducted unit tests and integrated tests to ensure system functionality.
• Led workshops, training sessions, and user acceptance testing (UAT) to facilitate smooth implementation.
• Provided post-go-live production support to ensure system stability and user satisfaction.

Project – Oracle OTM 6.2 Implementation Project for Odebrecht (Construction / Agro-industry segment)

• OTM consultant responsible to Oracle Transportation Management and Oracle EBS integration.
• Participated in design process, functional specification and script tests.
• Conducting training sessions, workshops and UAT.
• Involved in the Go Live phase of the company's 9 plants.
• Worked on Production support, resolving tickets within the specific timelines as per the SLAs.

• Business analyst responsible for implementing supply chain projects.
• Lead initiatives to identify inefficiencies and implement solutions that streamline supply chain processes, enhancing overall productivity and reducing costs.
• Collaborate with cross-functional teams to design and integrate new functionalities into existing systems, ensuring they meet business requirements and improve operational capabilities.
• Manage and execute integration projects, including TMS (Transportation Management System) and WMS (Warehouse Management System) integration, to ensure cohesive and efficient supply chain operations.
• Develop and implement strategies for reverse logistics, optimizing the return and recycling processes to minimize waste, and maximize resource utilization.
• Conduct thorough requirements-gathering sessions with stakeholders to understand business needs and translate them into actionable project plans.
• Design and document process flows that clearly outline the steps and procedures involved in supply chain operations, facilitating smooth execution and monitoring.
• Provide training and ongoing support to users, ensuring they are well-equipped to utilize new systems and functionalities effectively.

Project – Implementation of the Oracle HCM for Itaú Bank

• HCM Functional consultant responsible to implementation of the Time Labor and Absence Management modules.
• Involved in requirements gathering, workshop sessions, process design, functional specification and configurations.
• Conducted unit tests, integrated tests and UAT to ensure system functionality and reliability.
• Provided training and support to HR staff.
• Post go-live support, resolving issues and optimizing system performance.
• Process Improvement.