Marcos Ortiz
Haines City,FL
Summary
Focused professional with expertise preparing meals for customers in busy establishments. Versatile professional with experience in food safety, supply management and plating. Courteous and bilingual with excellent multitasking and presentation skills.
Overview
3
3
years of professional experience
Work History
Cook
Ford’s Garage
05.2024 - Current
- My job at Ford’s is Contributed to consistent customer satisfaction by producing high-quality food and providing timely service for orders. By maintaining cleanliness and keeping well stocked on stations, I am able to ensure maximum productivity. Keeping Organized has enabled my efficiency in preparing various food items in a fast paced environment. My Crew members depend on me greatly for keeping a healthy environment and working as a team to ensure customer satisfaction!
Deli clerk
Publix supermarket
11.2023 - 05.2024
- My roll as a Publix deli clerk is ensuring customers complete satisfaction, helping located items around our department, rotating fresh product, serving customers, preparing food for customers, handling produce and interacting with customers to make sales and help them with wants and needs
Lead Cook/Crew Member/MIT
Popeyes
11.2022 - 10.2023
- My responsibility as a crew member at Popeyes was to prepare chicken. Drain the chicken from its blood and clean it. Season and label the chicken in a pan. Temp then put flour and batter and organize the batch before it gets dropped into the grill. As a packer my role was to make the orders requested by customers and pack it up including utensils and condiments. Since I learned packing relatively quick I ended up getting trained for drive thru/lobby cashier and my roll there was to take orders from customers, make transactions, and call out for their number once their food was ready. At night we would pull out the money drawers and count and label the money and gave it to our manager to finish the process. Since I learned every position at Popeyes in the span of 2-5 months I was promoted to manager in training (MIT) Which I was basically helping out each station and filling in if a manager or crew member wasnt there.
- Contact: Tammy
Crew team member
McDonald's
04.2022 - 08.2022
- Cook/Clean/Customer Service/Maintenance
- My responsibility as a crew team member at McDonald's varied from cooking food like burger patties on a grill for a certain amount of time. Clean basically every area an organized stuff like products and equipment. Help out customers and attended to their wants and needs.
- Contact: Maylean - N/A
Education
High school diploma -
Ridge community high school
Skills
- Bilingual
- Ready to work
- Team player
- Fast pace worker
- 3-4yr customer service experience
- Problem solver
- Dedicated
- Adaptability
- Visual learner
- Willingness to learn
- Willingness to help
- Patience
- Time management
Accomplishments
- Maintenance (04/2022 - 08/2022)
- Mit (11/2022 - 10/2023)
- Food Handlers Certificate (August 2024-now)
Personal Information
Hobbies and Interests
Photography, Writing, Art, Promotions or building my way up.
Timeline
Cook
Ford’s Garage
05.2024 - Current
Deli clerk
Publix supermarket
11.2023 - 05.2024
Lead Cook/Crew Member/MIT
Popeyes
11.2022 - 10.2023
Crew team member
McDonald's
04.2022 - 08.2022
High school diploma -
Ridge community high school