Marcos Placencia
Mesa,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Delivery Driver/ Truck Loader
Salt Works
2019.03 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Asst Manager/Assistant Store Manager of Operations
Little Ceasars
2014.05 - 2019.01
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
Certificate - Automotive Mechanics
UEI College-Mesa
Mesa07.2024
High School Diploma -
Sonoran Desert School
Gold Canyon, AZ11.2013
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and reliable
- Problem-Solving
- Attention to Detail
- Loading and unloading
- GPS and route planning
- Heavy Lifting
- Roads and highways knowledge
- Delivery Scheduling
- Forklift Operation
- Complex Problem-Solving
Timeline
Delivery Driver/ Truck Loader
Salt Works
2019.03 - Current
Asst Manager/Assistant Store Manager of Operations
Little Ceasars
2014.05 - 2019.01
Certificate - Automotive Mechanics
UEI College-Mesa
High School Diploma -
Sonoran Desert School
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