Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Marcos Reyes

Cape Coral,FL

Summary

Dynamic and results-driven professional with experience as a Shift Leader at Wingstop, excelling in customer service and team collaboration. Proven ability to resolve complaints and mentor staff, while ensuring compliance with health standards.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Eager to contribute to a dynamic team and support organizational goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Leader

Wingstop
Cape Coral, FL
04.2024 - 06.2025
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Resolved customer complaints promptly and professionally.
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Monitored inventory levels and ordered supplies as needed.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Ensured compliance with health and safety regulations to provide a safe workplace.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Coordinated shift workers for inventory receiving, auditing and restocking.

Merchandise Associate

HomeGoods, TJX Companies
Cape Coral, FL
10.2023 - 05.2024
  • Provided training and guidance for new employees in merchandising practices.
  • Participated in physical inventories by counting merchandise stored in backroom areas.
  • Collaborated with other departments to coordinate promotional activities such as special events or discounts.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Kept work areas professional, organized and clean.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Built product displays and placed appropriate signage for merchandise.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Presented updated floor plans and design strategy to store management.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Education

Some College (No Degree) - Veterinary Assistance

Cape Coral Technical College
Cape Coral, FL
06-2025

High School Diploma -

Lazaro Peña Gonzalez
Cuba
05-2014

Skills

  • Animal handling
  • Animal restraint
  • Veterinary standards and procedures
  • Veterinary terminology
  • Lab operations
  • Sample collection
  • Vaccine administration
  • Cleaning and sanitizing
  • Medication administration
  • Surgical procedures and support
  • Patient bathing
  • Teamwork and collaboration
  • Post-surgical care
  • Animal breeds knowledge
  • Pre-anesthetic preparation
  • Multitasking Abilities
  • Procedure support
  • Proficient in [Microsoft Word and Power Point software]

Languages

Spanish
Native/ Bilingual
English
Full Professional

Certification

  • Certification in Veterinary Assisting, completed in Cape Coral Technical College on 06/06/2025
  • Certification from RECOVER Initiative in RECOVER CPR: Basic Life Support, completed online on 05/07/2025, expires 05/07/2027, category: Medical/Distance.

Timeline

Shift Leader

Wingstop
04.2024 - 06.2025

Merchandise Associate

HomeGoods, TJX Companies
10.2023 - 05.2024

Some College (No Degree) - Veterinary Assistance

Cape Coral Technical College

High School Diploma -

Lazaro Peña Gonzalez

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