Marcos Rivera

• Greeted and welcomed guests to the restaurant, providing excellent customer service.
• Managed reservations and waitlist in a timely manner, ensuring all customers were seated promptly.
• Ensured efficient operation of the dining room by managing staff duties and activities.
• Performed daily checks of dining room supplies, equipment, furniture., to maintain cleanliness standards.
• Monitored guest satisfaction levels through direct interaction during meal times.

Kept facilities clean, neat, and organized to give areas a professional and fresh appeal.

• Responded to all customer requests thoroughly and professionally.
• maintained order and capacity my monitoring guests and visitors.
• Monitored swimmers to ensure safety in the pool area.
• Conducted daily pool maintenance, including testing and adjusting chemical levels.

• Elementary school after school Drama club, duties Include picking up the kids from classes,
• average number of students per session:30
• Taking attendance, ; initiated participation in lessons plans for the day. ex. improv
• Taught and assisted the Director in teaching and implementing Theatre Arts to ages 5-10
• Produced and stage managed a yearly Musical and Spring showcase

• Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
• Built partnerships with related organizations to develop support and gain greater attention for important issues.
• Educated young people about strategies for driving discussions and promoting social changes.
• Became strong advocate for social services. ex. Rent assistance, EBT, Utility assistance.

• Developed network relationships with University Campus professionals to enhance program awareness and promote services.
• Initiated and coordinated visits by influential persons and community groups for marketing exposure.
• Increased education and awareness of Social Injustices through Performing Arts performances, workshops, and presentations.
• Created and implemented digital public awareness campaign to increase awareness of Program throughout campus community.
• Developed and implemented a comprehensive communications strategy to increase visibility of organization's mission and programs.

• Handled office scheduling and made notes for deadlines, motions and other important dates.
• Filed court documents and legal pleadings with court clerk on behalf of attorney.
• Scheduled appointments, court appearances and depositions for busy law firm.
• Worked alongside attorney, administrative assistant and fellow legal assistants on Judicial cases and legal processes.

• Increased customer engagement through social media.
• Developed marketing content such as posts, promotional materials and advertisements for social media.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.

• Marketing sales
• managed a team of 4 members to work together and reach sales quota.
• Duties included passing out sample products for customers and informing customers about product, ex. the ingredients, allergen information, shelf life.
• Also responsible for stocking merchandise onto shelves
• inputting information into computer/collect data on sales.