Summary
Overview
Work History
Education
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Marcos Roman

Kissimmee,FL

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Grocery Manager

Publix Super Markets Inc
Davenport, FL
08.2005 - Current
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Resolved customer complaints in a courteous and professional manner.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
  • Analyzed financial records to identify areas of improvement within the store.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.

Education

GED -

VOCATIONAL SCHOOL
Fort Lauderdale, FL
2003

Affiliations

Family-oriented enjoy spending time with my kids watching football and fishing

Accomplishments

Received awards for length of service with the company. Also received awards for outstanding customer service

Certification

CPR certified and Food Safety Certified

Languages

English
Professional

Timeline

Grocery Manager

Publix Super Markets Inc
08.2005 - Current

GED -

VOCATIONAL SCHOOL

CPR certified and Food Safety Certified

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Marcos Roman