Marcos Salazar
Customer Service
Buckeye,AZ
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Food Service Worker
Taco Bell
11.2023 - 04.2024
- Learned other teammates' work tasks to train as backup.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers and answered inquiries regarding menu items and specials.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Monitored food quality and freshness throughout day.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Shift Leader
KFC
01.2023 - 11.2023
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
Education
GED -
GED Online
Buckeye, AZ 05.2001 -
Skills
Reliability
Timeline
Food Service Worker
Taco Bell
11.2023 - 04.2024
Shift Leader
KFC
01.2023 - 11.2023
GED -
GED Online
05.2001 -