MARCOS SARMIENTO
Riverhead,NY
Summary
Results-driven professional with expertise in boxing training and front desk management. Committed to delivering exceptional hospitality and fostering strong client relationships, contributing to enhanced member retention. Adept at multitasking in high-energy environments, ensuring efficiency and a positive atmosphere for clients and team members alike.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Boxing Trainer & Front Desk Associate
Hill Street Boxing Gym
Southampton, NY
07.2024 - Current
- Lead engaging boxing training sessions for clients of all levels, focusing on technique, conditioning, and motivation
- Operated front desk in high-energy, fast-paced environment, managing check-ins, scheduling, and payments efficiently
- Deliver top-tier hospitality by creating a welcoming, professional, and motivating atmosphere
- Built strong client relationships, enhancing member retention and satisfaction
- Handled multiple responsibilities simultaneously, balancing coaching and administrative tasks during peak hours effectively
- Maintain a clean, organized facility that reflects high standards and professionalism
Sales Associate
DICK'S Sporting Goods
Riverhead, NY
11.2023 - 07.2024
- Delivered personalized customer service, guiding customers to products that met their needs
- Processed transactions accurately while handling cash and POS systems with reliability
- Addressed returns and customer concerns, ensuring resolution with professionalism and efficiency
- Organized and displayed merchandise on sales floor, creating an inviting shopping environment
- Supported team operations through restocking, merchandising, and inventory assistance
Education
High School Diploma -
Riverhead Senior High School
Riverhead, NY06-2024
Skills
- Boxing class management
- Athlete performance coaching
- Training session design
- Front desk management
- Customer service
- Client hospitality
- Fast-paced multitasking
- Organizational skills
- Time management
- Team collaboration
- Relationship management
- Conflict resolution
- Interpersonal communication
- Communication skills
- Training adaptability
Certification
- Certified Medical Assistant (CCMA)
- CPR & Basic Life Support (BLS) Certified
- HIPAA Certified
Valid Driver License
True
Reliable
True
Punctual
True
Adaptable
True
Bilingual
English & Spanish
Personal Information
Authorized To Work In The US: 1
Timeline
Boxing Trainer & Front Desk Associate
Hill Street Boxing Gym
07.2024 - Current
Sales Associate
DICK'S Sporting Goods
11.2023 - 07.2024
High School Diploma -
Riverhead Senior High School