Marcos Valdez
San Antonio,TX
Summary
Hardworking with positive attitude, friendly and outgoing. Professional appearance with strong communication skills and collaborative nature. Delivers materials on time to maximize customer satisfaction. Provides information to customers to give a better understanding of what is being sold and why it would satisfy them.
Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions.
Overview
3
3
years of professional experience
Work History
Front of the House
La Panaderia
05.2023 - Current
- Providing customer service to ensure they have a great experience, feel welcomed and comfortable.
- Making sure that every customer understands what’s being sold and the value of our products to ensure satisfaction.
- Having a good attitude, making sure to stay patient and positive with any complaints or issues.
- Ensured customer satisfaction by providing prompt service and quality food items.
- Maintained cleanliness of the restaurant, including tables, chairs, and floors.
- Performed opening and closing tasks such as cleaning duties, stocking supplies.
Cashier
Bill Miller BBQ
02.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Alamo Heights High School
San Antonio, TX05-2024
Skills
- Customer Service
- Communication
- Staff Coordination
- Team Collaboration
- Quality Control
- Problem-Solving
- Team Leadership
- Decision-Making
- Careful Handling
- Adaptable Nature
- Time Management
- Upselling
Timeline
Front of the House
La Panaderia
05.2023 - Current
Cashier
Bill Miller BBQ
02.2022 - 04.2023
High School Diploma -
Alamo Heights High School
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