Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marcos Velazquez

Tijuana, BC,Baja California

Summary

Enthusiastic individual experienced in transforming concepts and ideas into detailed product drawings. Offering engaging and pleasant personality with expertise implementing best design practices. Experience as Structural Designer within Smurfit Kappa Specialties.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Structural Designer

Smurfit Kappa
04.2021 - Current
  • Design structural drawings for Packaging solutions based on customer requirements.
  • Design Specialized on sustainable and protective packaging.
  • Increased client satisfaction through clear communication of design concepts, modifications, and progress updates.
  • Streamlined team collaboration by implementing efficient workflows and sharing best practices in structural design methodologies with production, customer service, sales and quality departments.
  • Determined project costs and made adjustments to keep projects within budget.
  • Improved project efficiency by adjusting and modifying current designs based on production capacity and quality of life.
  • Analyzed and applied new technologies to improve functionality of designs.
  • Visits customers facilities to have a direct contact and understanding their needs and production line for a optimal design implementation.

Customer Service Rep

Telvista
06.2019 - 01.2020
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Delivered prompt service to prioritize customer needs.

Education

Bachelor of Science - Industrial Design

Universidad Autonoma De Baja California
Tijuana, BC
12.2020

Skills

  • Structural Optimization
  • Sustainability in Design
  • Cost Estimation
  • Packaging Structural analysis
  • Packaging concepts
  • Sustainable Packaging design
  • Microsoft Office
  • Adobe Creative Suite

Certification


  • ISO 9001:2015 Training - 2020

Languages

English
Professional Working
Spanish
Native or Bilingual
French
Elementary

Timeline

Structural Designer

Smurfit Kappa
04.2021 - Current

Customer Service Rep

Telvista
06.2019 - 01.2020

Bachelor of Science - Industrial Design

Universidad Autonoma De Baja California

Similar Profiles

CREATE PROFILE
Marcos Velazquez