Marcos Andres Abruna Miranda

• Evaluated AI-generated content for fluency, grammatical accuracy, and cultural appropriateness across multiple languages
• Created and annotated multilingual prompts, rubrics, and responses to improve large language model (LLM) capabilities
• Designed evaluations rubrics to assess accuracy and quality of AI-generated outputs
• Conducted QA reviews of annotations to ensure consistency with project guidelines

• Evaluated AI-generated outputs across language, reasoning, formatting, factual accuracy, and instruction-following tasks.
• Performed comparative ranking, rewrite, and quality assessment of large language model responses.
• Contributed to AI training workflow through annotation, prompt evaluation, and human feedback tasks.
• Worked across diverse domains including writing, research, interpretation, summarization, and data labeling

• Facilitated accurate communication between healthcare providers and patients in diverse medical settings.
• Interpreted complex medical terminology for non-English speaking patients, enhancing understanding of treatment options.
• Managed real-time interpretation during patient consultations, ensuring clarity and confidentiality.
• Collaborated with healthcare teams to improve patient experience through effective language services.

• Medical / Medicare Enrollments
• Government Benefits Enrollments
• Translated documents accurately to maintain message integrity and clarity.
• Assisted in resolving language barriers to enhance customer service experience

• Bilingual Proficiency
• Consecutive Interpretation
• Insurance / Medical / Legal / Financial Terminology
• Listening & Memory Retention
• Cultural Sensitivity & Nuanced Communication
• Confidentiality & Ethical Standards
• Interpretation Protocols / Code of Conduct

• Financial Reporting

• Account Reconciliation

• General Ledger Management

• Financial Analysis

• GAAP Compliance

• Simple Auditing

• Data Entry / Quickbooks

• Customer Service / Satisfaction
• Communication Skills
• Empathy & Patience
• Troubleshooting
• Conflict Resolution

• WEPS LLC - Consultant assistant san Juan, PR • 20u - 2017
• Performed quality assurance on instruments tagging for the PMIP.
• Performed quality control on instrument tagging process.
• BELMEC Construction Inc. - Estimator assistant san Juan, PR • 2011 - 2013
• Blueprint Reading Specification Interpretation Quantity Takeoffs
• Estimating Software - Accubid