Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Marcos J. González Mattos

Naguabo,Puerto Rico

Summary

Motivated and responsible university student pursuing a Bachelor’s Degree in Business Administration with a concentration in Tourism. Seeking a remote position in virtual assistance or chat/email support where I can apply my administrative experience, strong writing skills, and customer-focused mindset. Ready to grow professionally in a flexible, remote environment.

Overview

1
1
Certification

Work History

Administrative and Admissions Assistant

Interamerican University of Puerto Rico – Fajardo Campus
  • Organized and filed official student and administrative documents
  • Drafted letters and official university correspondence
  • Provided office support to students and staff in a professional setting
  • Two Semesters / Total: 104 hours

Education

Bachelor’s Degree - Business Administration with a Concentration in Tourism

Interamerican University of Puerto Rico
Fajardo
01.2026

High School Diploma - Architectural Drafting

Ana Delia Flores Santana Vocational School
Fajardo
06.2022

Skills

  • Software: Microsoft Word, PowerPoint
  • Languages: Spanish (native), English (intermediate to advanced written and conversational)
  • Communication: Excellent written communication and reading comprehension in English
  • Tourism & Travel Tools: Familiar with Sabre GDS for booking and itinerary management
  • Work Style: Organized, detail-oriented, reliable, eager to learn

Certification

  • Sabre First Class – Global Distribution System (GDS)
  • Completed 40-chapter training covering airline reservation systems, ticketing, itinerary management, pricing, and customer service procedures.

Additional Information

I prefer written communication due to a speech condition, but I understand spoken English clearly and can communicate effectively when needed. I’m highly capable in roles that involve email, chat, and administrative work, and I always focus on professionalism and quality in every task I take on.

Timeline

Administrative and Admissions Assistant

Interamerican University of Puerto Rico – Fajardo Campus

Bachelor’s Degree - Business Administration with a Concentration in Tourism

Interamerican University of Puerto Rico

High School Diploma - Architectural Drafting

Ana Delia Flores Santana Vocational School
Marcos J. González Mattos