Marcos D. Del Toro
INSTRUCTOR
Edinburg,TX
Summary
A responsible, reliable, and meticulous individual seeking a part-time/full-time career to advance in. I look foward to becoming an loyal and hardworking asset in my field.
- Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
8
8
Class Certifications
Work History
Contractor - Financial Investment Advisor
Dellew Corporation
08.2019 - 03.2020
- Contracting is Present, remotely from Texas with connection through Hawaii worldwide
- Responsible for planning, and directing and overseeing the operations and fiscal health of the business unit, division, development, department, or an operating unit with the organization, overseeing the growth and profitability of the company
- Having expense control, staff management, goods production and department supervision
Technical Support
Spectrum/Tier 3
10.2017 - 01.2018
- Worked in a call center environment working directly with Spectrum
- Helping customers fix a problem in a twenty-four-hour facility practicing service with a smile.
Combat instructor,Active Shooter Events Instructor
TXCAA
, Texas
03.2020 - Current
- Training Civilian Response to Active Shooter Events
- Designed and implemented activities to help students explore and develop interests.
- Facilitated learning of various self-enrichment topics through detailed lesson plans.
- Optimized instruction based on student feedback and assessments of courses.
Assistant
La Estancia
04.2013 - 06.2015
- Property Management for apartment complex, Assist in property management, when manager would take off the office is in my control for half of business hours
- Answer phone calls, filing, ensure and managed property appointments, regulations, and deposit for renters
Personal Pertection
TAC
- Protection, Provided protection and assistance and ensure the well-being of family members in a domestic environment, assisted in transportation and doctoral visitation and safeguarding.
Education
Bachelor of Business - Economics, With A Minor in Psychology
The University of Texas Rio Grande Valley, Texas High School For Business Education & Technology
B.E.T.A - undefined
Skills
- Microsoft Word, Excel, PowerPoint
- Team-Player with outstanding communication skills
- Strong leadership organized and strong decision construction
- Outstanding analytical and conceptual skills
- Contract Development and Management
- Operational Efficiency
- Team Meetings
- Standard Operating Procedures Proficient
- Sales and Marketing
- Project Management
- Customer Relationship Management
- Motivational Leadership
- Team Leadership
- Employee Performance Reviews
- Strategic Planning
- Coaching and Mentoring
- Negotiation
- Google Docs
- Customer Service
- Microsoft Project
- Manage Contracts
Accomplishments
- Collaborated with team of 11 in the development of Oahu Governmental Parks Development & Project Peace
Certification
- CM - Certified Manager Certification
- CPM - Certified Professional Manager
- TCAA - Certified Combat Instructor
Languages
English
Native or Bilingual
French
Professional Working
Hindi
Limited Working
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Life is a storm, my young friend. You will bask in the sunlight one moment, be shattered on the rocks the next. What makes you a man is what you do when that storm comes."
(The Count of Monte Cristo)
-Alexandre Dumas
Timeline
Combat instructor,Active Shooter Events Instructor
TXCAA
03.2020 - Current
Contractor - Financial Investment Advisor
Dellew Corporation
08.2019 - 03.2020
Technical Support
Spectrum/Tier 3
10.2017 - 01.2018
Assistant
La Estancia
04.2013 - 06.2015
Bachelor of Business - Economics, With A Minor in Psychology
The University of Texas Rio Grande Valley, Texas High School For Business Education & Technology
B.E.T.A - undefined
Personal Pertection
TAC