MARC R. BROWN
Salt Lake City,Utah
Summary
Dedicated retail/food service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Lees Marketplace Deli Manger
10.2020 - Current
- Managed deli operation with focus on controlling inventory, purchases, and shrink by utilizing and reusing product to increase opportunity for sales
- During my tenure, I brought sales from 18,000.00 to 30,000.00 and gross from 21% to 34% while maintaining a gross, and a stable contribution of 11%
- Recognized for thinking "outside the box-to increase revenue by following the philosophy “Opportunity for sales”
- Acknowledged for my continued teamwork approach while reducing retention in the department
- Working knowledge of distribution constraints, while working closely with vendors, distributors, and brokers to achieve cost analysis, distribution fulfillment and cost-effective buying power
Kitchen Manager
Slapfish, Mac Haik Restaurant Group
01.2019 - 10.2020
- In the absence of the GM, manage restaurant operations in accordance with Corporate standard practices
- Worked with GM to address any personnel or performance related issues
- Assist GM with delegation of assignments and follow up to ensure all work is completed timely and efficiently to meet labor budget
- Fully trained and serve as backup to the GM
- Completes all duties and responsibilities of the kitchen manager in their absence
- Performed ordering, inventory, receiving and issuing tasks in conjunction with the GM
- Assist in managing performance through planning, coaching and alternative efforts
- Perform all other duties as assigned
District Manager
Harpers Homemade
01.2018 - 01.2019
- Responsible for route operational activity, including ordering and distribution, merchandising, promotional activity, holiday planning
- Called on retail accounts and store management to maintain relationships and solve customer issues
- Maintained appropriate product levels in the bread aisle and display locations throughout the account, promoting growth, and meeting customer expectations
- Communicated with customers to assist them in understanding the promotional activity, and understand what customer delivery expectations were
- Ensured that product distribution is accomplished to customer
- Analyzed account sales data to achieve optimal distribution so as to achieve sales goals
- Assisted customer relations to include selling of new products, and space/position gains
- Solicited new business within the route territory
- Represented Harpers Homemade as a leader in the baking business as a no preservatives market edge
Kitchen Manager
The Cheesecake Factory
07.2015 - 01.2018
- Dedicated time to develop teammates using tailored development framework
- Lead a workforce of over 20 Teammates, including training and development, succession planning and performance evaluations
- Assists the EKM in interviewing, training, planning, assigning, and directing work
- Responsible for execution of new initiatives including new product and menu rollouts
- Verified that all food is prepared to spec regarding portion, preparation, and plate presentation
- Developed, modified, and experimented with recipes and/or cooking procedures to adhere to quantity, quality, or dietary requirements
- Skilled at distinguishing product, taste, texture, temperature, and presentation.
Rico Foods, Kitchen Functionality Manger
01.2011 - 07.2015
- Manage day to day kitchen operations and assisting executive Chef
- Ability to lead a team of prep, line cooks and dishwashers
- Recruit, interview and train all kitchen staff
- Conducted employee performance reviews, coaching and counseling
- Covered employee schedule requests/callouts
- Met key financial objectives by controlling food and labor costs
- Responsible for daily, weekly, and monthly inventory
- Responsible for ordering, receiving, and approving of all products upon arrival
- Ensure that all employees adhere to company safety practices, and procedures
- Maintain safe food storage, preparation, and cooling techniques per Health Department guidelines
Marketing Director
Aramark-Food Svcs
04.2006 - 07.2011
- Contributed to a merchandising team by introduction customers to market valued new products
- Engaging in preparing & cooking foods in customer’s establishment
- Established and execute strategies to achieve catering revenue forecasts
- Effecting and deciphering budgets and P&L statements
- Researched recipes experimented with cooking and presentation, modified menus to coincide with customers’ needs
Education
AAS Culinary - Arts
SLCC
5.2008
BA - Business Administration, Accounting Emphasis
DeVry Institute
6.1989
Skills
- Accountability for food cost, inventory, and labor cost
- Resource Allocation
- Cost Control
- Supply Ordering and Management
- Labor and Overhead Cost Estimation
- Vendor Relations
- Menu Pricing and Writing
- Budget Management
- Servsafe Certification
- Vendor Sourcing
- Expense Tracking
- Workflow Optimization
- Catering Services
- Calendar and Scheduling Software
Accomplishments
- Increased team productivity by implementing key process improvements.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Lees Marketplace Deli Manger
10.2020 - Current
Kitchen Manager
Slapfish, Mac Haik Restaurant Group
01.2019 - 10.2020
District Manager
Harpers Homemade
01.2018 - 01.2019
Kitchen Manager
The Cheesecake Factory
07.2015 - 01.2018
Rico Foods, Kitchen Functionality Manger
01.2011 - 07.2015
Marketing Director
Aramark-Food Svcs
04.2006 - 07.2011
AAS Culinary - Arts
SLCC
BA - Business Administration, Accounting Emphasis
DeVry Institute
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