MARCURIA ROBINSON
Sumter,SC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Professional and knowledgeable office clerk offering a year of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
10
10
years of professional experience
Work History
Administration Specialist
Northrop Grumman
02.2022 - 02.2023
- Review and processed documents to the Military General Headquarters for final approval with initial steps to processing.
- Coordinated with different agencies to provide customer service for contractors, military, and Distinguished visitors.
- Performed weekly initial/ refresher training with multiple organizations for steps to process required documents .
- Conducted weekly and monthly status reports maintaining accountability for the processed data using Microsoft.
- Organized weekly staff meetings and logged minutes for corporate records.
- Created and updated PowerPoint presentations for development purposes.
- Organized, planned, and assisted with major projects using effective methods .
LOADER/UNLOADER
UNITED PARCEL SERVICE
10.2021 - 01.2022
- Assisted with unloading trucks.
- Organized and sorted through packages ensuring no damages.
- Arranged items for reloading.
- Operated an handheld device to scan packages.
- Verified that all items were reloaded and placed in the right sections.
Security
United States Air Force
02.2016 - 09.2021
- Provided security assistance following protocol
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Permitted entry with escort for approved persons into secure locations.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Participated in staff meetings, special events and professional development activities.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
CASHIER
DAIRY QUEEN
08.2013 - 02.2016
- Provided excellent customer service and communication to help assist with taking specific instructions
- Restocked and organized products
- Maintained a clean workstation
- Solved issues by using analytical skills
LOADER
PREMIUM WATERS INC
06.2015 - 09.2015
- Trained and certified on forklifts.
- Operated a machine and performed different job-related duties and functions that followed company policies and procedures.
- Maintained a clean and safe work environment to prevent injuries or death that could affect the company and products.
- Unloaded many trucks with incoming product.
- Assisted with Blow mold operation
- Inspected products including restacking pallets as needed.
- Assisted Quality Assurance technicians by performing quality checks and calibrations.
- Assisted plastic process technicians by detecting malfunctions and making adjustments
Education
High School Diploma -
Coffee
Georgia Skills
- Orientation and Training
- Data Confidentiality
- Business Development
- Microsoft Office
- Administrative and Clerical Support
- Team Collaboration
- Work Planning and Prioritization
- Program Management
- Project Schedule Coordination
- Leadership course
- Prior Airforce
- Analytical Skills
- Office Management
- Strategic Planning
- Attention to Detail
- Administrative Support
Timeline
Administration Specialist
Northrop Grumman
02.2022 - 02.2023
LOADER/UNLOADER
UNITED PARCEL SERVICE
10.2021 - 01.2022
Security
United States Air Force
02.2016 - 09.2021
LOADER
PREMIUM WATERS INC
06.2015 - 09.2015
CASHIER
DAIRY QUEEN
08.2013 - 02.2016
High School Diploma -
Coffee