Marcus Abron
Walmart
Westland,MI
Summary
Dedicated and reliable professional with over 10 years of experience in customer service, team collaboration, and retail management. Strong organizational skills, a proven ability to maintain positive relationships, and a commitment to driving growth and success in any role. Seeking an opportunity to contribute to a forward-thinking organization while continuing to develop and thrive professionally. Willing to relocate: Anywhere Authorized to work in the US for any employer Willing to relocate to: Virginia Beach, VA - Tampa, FL Authorized to work in the US for any employer
1
Certification
12
years of professional experience
Work History
Maintenance Custodian
4 Months- Operated floor scrubbers, buffers, and other cleaning equipment for consistent facility upkeep.
- Cleaned sales floor, restrooms, and backroom areas to maintain safe, sanitary shopping environment.
- Removed trash, cardboard, and debris from customer and associate areas.
- Refilled cleaning supplies and restroom paper goods to support uninterrupted housekeeping tasks.
Crew Member
4 Months- Trained new team members on service standards, beverage preparation, and speed-of-service expectations.
- Operated POS system accurately while handling cash, debit, and customer orders.
- Maintained clean, organized dining, service, and production areas throughout shift.
- Coordinated rush-period workflow to support efficient order fulfillment and guest satisfaction.
- Supported opening and closing tasks, including sanitation, setup, and equipment checks.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Delivery Driver
5 Months- Delivered fast, accurate customer service in high-volume environment, enhancing customer satisfaction both in person and over the phone
- Processed customer orders and payments while addressing inquiries to foster a positive experience
- Operated the oven station by safely removing food, boxing orders, and verifying accuracy before delivery or pickup
- Assisted with food preparation and order assembly to maintain speed and quality standards
- Maintained clean, organized workspace through consistent cleaning, restocking, and sanitation practices, supporting operational efficiency
- Supported team members during peak hours to keep operations running smoothly
Customer Development Representative
1 Month- Connected with homeowners through direct outreach to introduce remodeling services and schedule complimentary inspections.
- Built trust and rapport by listening actively, answering questions, and tailoring information to each homeowner’s needs.
- Engaged daily with diverse individuals, enhancing interpersonal and communication skills.
- Maintained positive brand image by representing the company professionally and approachably in local communities.
- Adapted to fast-paced, people-focused environment, strengthening problem-solving and adaptability skills.
Retail Supervisor/Manager
1 Year 7 Months- Oversaw daily dispensary operations to ensure professional service and customer satisfaction.
- Managed vendor relationships, placed supply orders, and monitored key performance indicators (KPIs) to optimize inventory levels.
- Perform keyholder responsibilities, including safe counts, inventory management, and preparing daily cash deposits for pickups.
- Created weekly staff schedule to ensure adequate coverage.
Sales Associate
3 Years 2 Months- Provided exceptional customer service, earning consistent positive feedback from customers and peers.
- Developed extensive knowledge of tobacco, cigars, and vape products to educate customers and recommend tailored options.
- Executed upselling techniques and in-store promotions to enhance sales performance and improve customer satisfaction.
Crew Member
1 Year 6 Months- Delivered friendly, efficient service to create a welcoming environment for customers.
- Upheld brand reputation through high standards of cleanliness and quality service.
- Trained new team members to enhance consistency and effectiveness of service delivery.
Background Investigator
1 Year- Reviewed applicant records across multiple states, ensuring compliance with regulatory standards.
- Managed digital and physical files to uphold accuracy in a detail-oriented environment.
- Collaborated with a team of 10 to meet deadlines, supporting efficient operational workflows.
Crew Member
1 Year 4 Months- Operated registers, managed drive-through orders, and provided high-quality customer service.
- Maintained cleanliness and organization, facilitating efficient shift transitions.
- Restocked inventory and prepared food items during peak hours, supporting seamless back-of-house operations.
Busser
1 Year 11 Months- Facilitated smooth restaurant operations by efficiently bussing tables, seating guests, and assisting with drink service.
- Ensured cleanliness and security of premises by thoroughly cleaning, vacuuming, and securing area at shift's end.
- Managed weekend hosting duties by overseeing reservations and delivering exceptional customer service.
Education
GED - General Studies
Skills
Cleaning Operations
Custodial Oversight
Safety Compliance
Time Management
Organizational Skills
Supervising experience
Team management
Team Coordination)
Leadership
Customer service
Customer communication
Inquiry resolution
Problem solving
Sales
Retail Sales
Cash handling
POS systems
Cash handling
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Computer operation
Computer skills
Hospitality
Team player
Communication skills
Communication skills
POS
Leadership
Microsoft Outlook
Microsoft Excel
Safety procedures
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Maintenance Custodian
Walmart
07.2026 - Current
Crew Member
Raising Cane's
03.2026 - 07.2026
Delivery Driver
Domino's
10.2025 - 03.2026
Customer Development Representative
Power Home Remodeling
08.2025 - 09.2025
Retail Supervisor/Manager
Tedra Health Management
12.2023 - 07.2025
Sales Associate
Wild Bills Tobacco
10.2020 - 12.2023
Crew Member
Tim Hortons
02.2019 - 08.2020
Background Investigator
TCBISN
02.2018 - 02.2019
Crew Member
McDonald's
10.2016 - 02.2018
Busser
Eve's Family Restaurant
01.2015 - 12.2016
Radcliff Center
GED from General Studies