Marcus Adule
Brooklyn,NY
Summary
Professional video editor and great customer service skills. Key strengths include exceptional ability to quickly master new software and technology, also having many years dealing with customers. Proven the ability to successfully finish projects on time, exceeding client’s expectations and outperforming daily goals. Area of experience include
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Patient Transporter
Maimonides Medical Center
08.2019 - Current
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Ensured timely arrival for appointments, managing patient transport schedules efficiently.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout my team.
Manager
J CLEANERS
10.2017 - 07.2019
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Antique Packing specialist
The UPS Store
02.2017 - 09.2017
- Pick up items from auction houses
- Demonstrated adaptability under pressure when adjusting to sudden changes in production schedules or inventory levels.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Balanced the need for speed with attention-to-detail while working within tight deadlines successfully meeting targets consistently.
Cashier/ Sales floor associate
Best Buy
05.2016 - 01.2017
- Provide great customer service experience to customers
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Provide a happy and healthy environment for customers/co-worker.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Welcomed customers and helped determine their needs.
Customer Service Rep
J CLEANERS
01.2012 - 01.2016
- Delivering clothes to customers, while providing exceptional customer service
- Made sure customers are willing to come back and drop off their clothing
- Answering phone calls in a respectful manner and answering any inquires that customers have.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
Education
H.S Diploma -
Midwood High School
Brooklyn, NY 09.2007 - 06.2011
Skills
Working knowledge of PC and Macintosh operating systems
Knowledgeable in Microsoft applications (Word, Excel, Power Point & Publisher)
Skilled in adobe editing software’s (Light Room, Photoshop & Premiere Pro)
Photographer, Videographer, Video editor
Sales management
Problem-solving abilities
Self Motivation
Timeline
Patient Transporter
Maimonides Medical Center
08.2019 - Current
Manager
J CLEANERS
10.2017 - 07.2019
Antique Packing specialist
The UPS Store
02.2017 - 09.2017
Cashier/ Sales floor associate
Best Buy
05.2016 - 01.2017
Customer Service Rep
J CLEANERS
01.2012 - 01.2016
H.S Diploma -
Midwood High School
09.2007 - 06.2011
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