Marcus A. Hall
Cibolo,TX
Summary
I am an experienced Licensed Nursing Facility Administrator seeking the opportunity for growth. and conveyance of optimal patient centered care for our aging population.
A results-driven administrative professional with extensive experience in managing complex office environments and enhancing operational efficiency. Known for strong team collaboration and reliability, adapting seamlessly to changing needs. Proficient in resource management and strategic planning.
Overview
8
8
years of professional experience
Work History
Senior Administrator/Cluster Leader
Senior Living Properties
12.2022 - Current
- Providing support to and oversight of the day-to-day operations for assigned facilities
- Conduct routine facility visits to ensure operational and quality standards of care are being provided and practiced
- Working with the facility administrators and the consultant team to ensure operational, clinical, and financial standards, systems and practices are in place and each facility is receiving the necessary support to achieve its objectives
- Regulatory compliance for assigned facilities
- Staff recruitment and retention support for assigned facilities
- Maintaining positive Resident and family relationships
- Budget compliance for assigned facilities
- Managed and developed plans for multiple facilities to maintain within budget Medicare, managed care and Medicaid rates per company goals while increasing revenue and maintain positive 10-15% EBITDAR
- Monitor and support department directors and multiple administrators in the planning, conducting, and scheduling of in-service training, on-the-job training, and orientation programs for assigned facilities
- Manage and support private collections for assigned facilities
- Manage census caseload through marketing internally and externally for potential resident’s daily for assigned facilities
- Active participant in management on duty program for meals, weekend services and rounding
- Chairman of the Quality Assurance Committee and implemented best practices for facility
- Investigate and report any incident/accidents per State/Federal Guideline
Senior Administrator
Southeast Nursing and Rehab
03.2021 - 11.2022
- Plan, develop, organize, implement, evaluate, and direct facility programs and activities
- Plan, develop, organize, implement and evaluate marketing strategies and facility programs
- Develop and maintain quality relationships with insurance vendors and hospitalist groups
- Managed and developed plans to maintain within budget Medicare, managed care and Medicaid rates per company goals while increasing revenue and maintain positive 12-21% EBITDAR
- Monitor department directors in the planning, conducting and scheduling of in-service training, on-the-job training and orientation programs
- Recruit and select competent department directors, supervisors, consultants and other auxiliary personnel
- Manage patient per day cost daily, weekly, and monthly within allotted budget
- Ensure that the resident’s rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, are established and maintained daily
- Manage and monitor collections and reimbursements daily, monthly and weekly
- Manage census caseload through marketing internally and externally for potential resident’s daily
- Maintain labor patient per day within 3.09 and managed overtime budgets ranging from 1- 8 percent
- Constantly recruiting and stabilizing staff through employment engagement functions and programs
- Decreased and maintain Medicaid pending case load
- Monitor accounting tasks such as, but not limited to, accounts payable, receivables, setting up trust funds, and logging to the general ledger
- Active participant in management on duty program for meals, weekend services and rounding
- Chairman of the Quality Assurance Committee and implemented best practices for facility
- Investigate and report any incident/accidents per State/Federal Guideline
Senior Administrator
Buena Vida Nursing and Rehab
04.2020 - 03.2021
- Plan, develop, organize, implement, evaluate, and direct facility programs and activities
- Plan, develop, organize, implement and evaluate marketing strategies and facility programs
- Develop and maintain quality relationships with insurance vendors and hospitalist groups
- Managed and developed plans to maintain within budget Medicare, managed care and Medicaid rates per company goals while increasing revenue and maintaining positive 12-21% EBITDAR
- Monitor department directors in the planning, conducting and scheduling of in-service training, on-the-job training and orientation programs
- Recruit and select competent department directors, supervisors, consultants and other auxiliary personnel
- Manage patient per day cost daily, weekly, and monthly within allotted budget
- Ensure that the residents’ rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, are established and maintained daily
- Manage and monitor collections and reimbursements daily, monthly, and weekly
- Manage census caseload through marketing internally and externally for potential resident’s daily
- Maintain labor patient per day within 3.09 and managed overtime budgets ranging from 1- 8 percent
- Constantly recruiting and stabilizing staff through employment engagement functions and programs
- Decreased and maintained Medicaid pending case load
- Monitor accounting tasks such as, but not limited to, accounts payable, receivables, setting up trust funds, and logging to the general ledger
- Active participant in management on duty program for meals, weekend services and rounding
- Chairman of the Quality Assurance Committee and implemented best practices for facility
- Investigate and report any incident/accidents per State/Federal Guidelines
Northgate Health and Rehab
08.2019 - 03.2020
- Plan, develop, organize, implement, evaluate and direct facility programs and activities
- Plan, develop, organize, implement and evaluate marketing strategies and facility programs
- Develop and maintain quality relationships with insurance vendors and hospitalist groups
- Managed and developed plans to maintain within budget Medicare, managed care and Medicaid rates per company goals while increasing revenue and maintaining positive EBITDAR
- Monitor department directors in the planning, conducting, and scheduling of in-service training, on-the-job training, and orientation programs
- Recruit and select competent department directors, supervisors, consultants, and other auxiliary personnel
- Manage patient per day cost daily, weekly, and monthly within allotted budget
- Ensure that the resident’s rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, are established and maintained daily
- Manage and monitor collections and reimbursements daily, monthly and weekly
- Manage census caseload through marketing internally and externally for potential resident’s daily
- Maintain labor patient per day within 3.09 and managed overtime budgets ranging from 1- 8 percent
- Constantly recruiting and stabilizing staff through employment engagement functions and programs
- Decreased and maintain Medicaid pending case load
- Monitor accounting tasks such as, but not limited to, accounts payable, receivables, setting up trust funds, and logging to the general ledger
- Active participant in management on duty program for meals, weekend services and rounding
- Chairman of the Quality Assurance Committee and implemented best practices for facility
- Investigate and report any incident/accidents per State/Federal Guidelines
Executive Director
Riverside Nursing and Rehabilitation Center
03.2017 - 08.2019
- Planned, developed, organized, implemented, evaluated and directed facility programs and activities
- Planned, developed, organized, implemented and evaluated marketing strategies and facility programs
- Developed and maintained quality relationships with Well Med, Humana, Advanced/Bundle Payment Organizations, Hospitalist groups, and hospital representatives
- Managed and developed plans to maintain within budget Medicare, managed care and Medicaid rates per company goals while increasing revenue and maintain positive EBITDAR
- Monitored department directors in the planning, conducting and scheduling of in-service training, on-the-job training and orientation programs
- Oversaw the operations for this nursing facility and supported other peers at other facilities as needed
Education
Doctorate - Strategic Leadership
Liberty University
01.2027
Masters of Science - Leadership
Grand Canyon University
01.2022
Senior Care Academy of Leadership Excellence -
Senior Care Academy of Leadership Excellence
01.2018
Assisted Living Manager Certification-Texas -
Assisted Living Manager Certification-Texas
01.2016
Licensed Nursing Facility Administrator (Preceptor) -
Licensed Nursing Facility Administrator (Preceptor)
01.2013
MBA - Healthcare Management
American Intercontinental University
01.2010
BA -
University of Texas at Arlington
01.2006
Skills
- Office management
- Process improvements
- Recordkeeping requirements
- Systems management
- Process updates
- Recordkeeping expertise
- Meeting facilitation
- Systems oversight
- Office leadership
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Team building and leadership
- Decision-making
- Personable and approachable
- Conflict resolution
- Operations management
- Relationship development
- Strategic planning
- MS office
- Operations oversight
Timeline
Senior Administrator/Cluster Leader
Senior Living Properties
12.2022 - Current
Senior Administrator
Southeast Nursing and Rehab
03.2021 - 11.2022
Senior Administrator
Buena Vida Nursing and Rehab
04.2020 - 03.2021
Northgate Health and Rehab
08.2019 - 03.2020
Executive Director
Riverside Nursing and Rehabilitation Center
03.2017 - 08.2019
Masters of Science - Leadership
Grand Canyon University
Senior Care Academy of Leadership Excellence -
Senior Care Academy of Leadership Excellence
Assisted Living Manager Certification-Texas -
Assisted Living Manager Certification-Texas
Licensed Nursing Facility Administrator (Preceptor) -
Licensed Nursing Facility Administrator (Preceptor)
MBA - Healthcare Management
American Intercontinental University
BA -
University of Texas at Arlington
Doctorate - Strategic Leadership
Liberty University
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