Marcus Alexander
Hazleton
Summary
Dynamic and dedicated professional with experience at Burger King, excelling in food safety and customer service. Proven ability to manage high-stress situations while maintaining a positive attitude. Skilled in supply stocking and conflict resolution, ensuring a clean and efficient work environment that enhances productivity and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Food Service Worker
Burger King
11.2023 - Current
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Sales Associate
Dollar General
03.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Laundry Attendant
Center City Coin Laundry
08.2020 - 11.2020
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Collected soiled linens and clothing and treated stains.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Examined dried clothes to identify stains, tears and issues.
Education
High School Diploma -
Hazleton Area Career Center
Hazleton, PA06-2023
Skills
- Order review
- Conflict resolution
- Supply stocking
- Food allergy awareness
- Cooking procedures
- Heavy lifting capacity
- Food storage
- Dishwashing and sanitization
- Cash register operation
- Cash handling experience
- Flexible schedule
- Positive attitude
- Work station setup
- Work station sanitation
Accomplishments
Achieved Employee of the month via suggestive selling.
Languages
English
Full Professional
Timeline
Food Service Worker
Burger King
11.2023 - Current
Sales Associate
Dollar General
03.2021 - 01.2022
Laundry Attendant
Center City Coin Laundry
08.2020 - 11.2020
High School Diploma -
Hazleton Area Career Center