Marcus Anthony
Wellis
Mount Laurel
7
years of professional experience
Experienced production and warehouse professional with a strong background in assembly, equipment calibration, and Lean manufacturing principles. Skilled in keeping materials flowing, maintaining quality standards, and supporting smooth changeovers. Known for safety awareness, clean work habits, and dependable results.
Work History
Warehouse Operative
2 Years 10 Months- Picked, packed, and prepared orders following company quality and handling standards.
- Operated warehouse equipment to receive, move, and stage materials for production and shipping.
- Verified incoming and outgoing stock against documentation for accurate inventory control.
- Completed cycle counts and reported stock discrepancies to maintain inventory accuracy.
- Assembled pallets and crates for secure transportation of materials.
- Maintained clean, orderly work areas to support efficient daily warehouse operations.
- Used forklifts and pallet jacks to relocate products.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
Production Operator
5 Months- Monitored filler, capper, and conveyor performance to identify and resolve line stoppages quickly.
- Operated beverage packaging equipment to maintain consistent production flow and product quality.
- Inspected finished products for label accuracy, seal integrity, and packaging defects.
- Adjusted machine settings to support changeovers and production requirements.
- Assisted teammates with line setup, material staging, and workflow coordination.
- Loaded raw materials into machines and removed finished products for packaging or further processing.
- Double checked batch number, weight, and item code before production cycle.
- Performed preventive maintenance tasks, including cleaning, lubricating, and replacing basic machine components.
- Maintained a clean and organized work area following 5S and housekeeping standards
- Followed standard operating procedures (SOPs), OSHA regulations, and workplace safety guidelines.
- Oversaw cleanup of dryer and blender systems between production cycles.
- Recalibrated machinery for different production cycles.
Customer Support Advisor
4 Years- Managed customer inquiries across phone and email, resolving shipment, billing, and delivery concerns promptly.
- Coordinated with operations teams to escalate delayed, damaged, or misrouted deliveries for fast resolution.
- Tracked consignments using shipment systems, providing accurate status updates and exception handling.
- Interpreted export and import documentation to support customs clearance and minimize service disruptions.
- Built positive relationships with customers through effective communication, active listening, and problem-solving.
- Escalated complex customer concerns to supervisors or specialized departments when necessary
Education
High School Diploma
Bachelor of Science - Statistics
Skills
Proficiency in SAP
Forklift
Assembly and production
Materials handling
Equipment calibration
Lean manufacturing
Timeline
Warehouse Operative
Wellis
01.2024 - CurrentRead More
Production Operator
US Beverage Packers
08.2023 - 01.2024Read More
Customer Support Advisor
DHL Express
08.2019 - 08.2023Read More
Bowling Green State University
Bachelor of Science from Statistics
Read More
Irvington High School
High School Diploma
Read More