Marcus Atkins
Rio Rancho,NM
Summary
Detail-oriented Hvac technician versed in troubleshooting and repairing heating, ventilation and air conditioning equipment. Skilled at quickly identifying problems and clearly explaining issues to customers.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Hvac Manager
Pearce Services
Paso Robles, CA
06.2018 - Current
- 2018 worked my way up to management
- Led a group of Technicians spanning across geographically diverse areas from New Mexico to the Mountain States and West Texas
- Built Stronger relations with customers and coworkers
HVAC-R Service Technician
Pearce Services
12.2014 - 06.2018
- At Pearce services my duties included performing preventive maintenance on each site every six months.
- Respond to service tickets in a timely manner depending on priority agreement with client With little to no supervision
- Communicate and worked well with clients on any issues or uncompleted work.
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Maintained up-to-date knowledge of industry advancements, staying informed on new technologies and best practices for servicing various types of equipment.
Technician
Nstar Global Services
01.2010 - 03.2012
- NStar Global Services is a company that finds staff for a variety of companies throughout the world I am currently working for Applied Materials at Intel in Rio rancho New Mexico
- My duties with Applied Materials is to Assist with the PMS when needed and to replace parts on Machines that have gone bad or is past its life expectancy.
HVAC Service Technician
Reliable tech-Santa Fe, NM
03.2010 - 06.2010
- Daily responsibilities consisted of a variety of tasks from start up, install or service of swamp coolers to the install or service of a variety of different plumbing fixtures
- While at Elite Plumbing I completed my tasks efficiently and in a timely manner.
HVAC Service Technician
B-Cool Services, Inc
01.2007 - 02.2010
- My experience includes service, repair, and installation of all HVACR equipment and plumbing fixtures
Cable Technician
TBU Communications-Albuquerque, NM
02.2007 - 07.2007
- My responsibilities included but were not limited to: Troubleshooting cable issues Installing modems, digital boxes, and Gateways Some knowledge of CSG Some knowledge of phone service installation for Comcast Note: I was trained exceptionally well, and in performing my duties, I felt I was very well prepared and I make it a point to share that knowledge with the customers I served.
Education
High School Diploma -
TVI
Albuquerque, NMSkills
- Heating
- Air Conditioning
- Commercial Hvac
- EPA
- HVAC/R
- Service Technician Experience
- Refrigeration
- EPA Certification
- Schematic reading
- HVAC System Troubleshooting
Certification
- EPA Certification
- EPA Type II
- HVAC Certification
Additionalinformation
True, True, True, True, True, Plumbing and electrical
Timeline
Hvac Manager
Pearce Services
06.2018 - Current
HVAC-R Service Technician
Pearce Services
12.2014 - 06.2018
HVAC Service Technician
Reliable tech-Santa Fe, NM
03.2010 - 06.2010
Technician
Nstar Global Services
01.2010 - 03.2012
Cable Technician
TBU Communications-Albuquerque, NM
02.2007 - 07.2007
HVAC Service Technician
B-Cool Services, Inc
01.2007 - 02.2010
High School Diploma -
TVI
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