Marcus Barker

With a proven track record at Digital Realty, I excel in IT support and hardware maintenance, ensuring optimal data center performance. My expertise in structured cabling and asset management, combined with exceptional problem-solving skills, significantly enhances operational efficiency. Achieved a consistent record of identifying and resolving equipment issues, underscoring my commitment to reliability and high-quality service.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel.

Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.