Marcus Barnwell
Stone Mountain,GA
Summary
Computer science major at Georgia State University with experience in python and visual studio code, looking to improve technical skills through experience and to apply these skills in the future as an analyst, developer, or designer in the tech field. Self-motivated to finish daily/weekly tasks for the warehouse to keep operations moving smoothly. Keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Ability to adapt to new tasks swiftly. Organized and hard working, taking in skills from multiple employers, and years worth of experience in warehouse operations and administrative work for Caribbean International Shipping Service, a international cargo and logistics company specializing in freight forwarding and consolidating services.
Overview
7
7
years of professional experience
Work History
Warehouse Specialist /Administrative Assistant
Caribbean International Shipping Service
05.2016 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Packaged items for safe shipment and protection from damage in transit.
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
- Loaded and unloaded items from and to shipping containers and vessels.
- Communicated and integrated with other departments to share information and coordinate successfully.
- Coordinated receiving process and managed dock to efficiently unload trucks.
Photography Sales Specialist
Georgia Aquarium
10.2019 - 02.2020
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
Front of House Staff Member
TGI Fridays
10.2020 - 04.2021
- Personal priorities included mobile/online/delivery orders and handling money for the shift.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Disinfected frequently touched between guests to minimize infection risks.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Cooked if necessary (adaptability)
Crew Team Member
MOD Pizza
03.2019 - 08.2019
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front register, pizza building station, cook, and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated register to process payments and collect cash payment for order totals.
- Assisted other team members to achieve goals.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Education
Bachelor of Science - Computer Science
Georgia State University
Atlanta, GA05.2025
Skills
- Communication/Teamwork
- Customer Service
- Python
- Attention to detail
- Adaptability
- Visual Studio Code
- Microsoft Office
Timeline
Front of House Staff Member
TGI Fridays
10.2020 - 04.2021
Photography Sales Specialist
Georgia Aquarium
10.2019 - 02.2020
Crew Team Member
MOD Pizza
03.2019 - 08.2019
Warehouse Specialist /Administrative Assistant
Caribbean International Shipping Service
05.2016 - Current
Bachelor of Science - Computer Science
Georgia State University
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