Powerpoint
marcus bass
Irving,TX
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
21
21
years of professional experience
7
7
Certification
Work History
Operations Manager/Training Manager/Account Manager
Marksman Security
Dallas, TX
11.2019 - Current
- Developed and implement security policies, regulations, rules, and norms and make sure that the environment in their organization is safe for employers and visitors.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Implemented systems for tracking employee attendance, performance reviews and payroll processing.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Analyzed reports to identify areas for improvement in performance or cost savings.
Platoon Sergeant/Motor Sergeant
U.S Army
01.2003 - Current
- Force Protection NCOIC (Noncommissioned Officer in Charge), trained and supervised 520 Soldiers ensuring proper force protection measures were in place and practiced throughout the whole military installations
- Ensured all reports were submitted timely and in proper format, all resources were properly procured and shortfalls identified and corrected
- Communicated consistently with Provost Marshall and Post Commander in order to maintain multi-level situational awareness and issue resolution
- Supervisor -Maintains support and repairs for electrical/fuel heater systems, pumps, reverse osmosis water purification systems, decontamination systems, protective filter systems, smoke generator systems, laundry washer/extractor systems and dryer/tumbler systems
- Maintain internal combustion engine ignition/fuel /cooling/electrical systems
- Perform battlefield damage assessment and repair (BDAR)
- Supervise the unscheduled maintenance on wheeled vehicles, generators and, armored fighting vehicle worth $17,103,488.00
- Control, requisitioning, storage, of hazardous waste material, supplies, tools and equipment worth$7,520,00.00
- Progressed Junior levels to achieve and reach promotion
Education
High School Diploma -
Leesville High School
Associate of Business Management Arts -
Cutt Masters College
Associate North Central Institute -
Military Science
Skills
- Active secret security clearance
- Forecasting and Scheduling
- Performance reporting
- Health and safety compliance
- Workflow Optimization
- Customer Retention
- Process Improvement
- Organizational Management
- Customer Service
- Labor Relations
- Performance monitoring
- Six Sigma Certification
- Communication improvements
- Troubleshooting and problem solving
Certification
- Lean six sigma Green Belt
- CDL
- Level Three Security Officer
- Lean six sigma Black Belt
- Firearms Proficiency
- Level Four Personal Protection
- Level 3 Combative Certification
- Emergency Medical Technician (EMT)
- Level Two Security Officer
Accomplishments
- 3 Marksman Appreciation awards
- 2 Marksman challenge coins
- Multiple Army awards for outstanding service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Company CultureWork-life balanceCareer advancementPersonal development programsTeam Building / Company RetreatsQuote
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Software
Excel
Micro soft Office
Win team system
Track Tik system
GCSS Army
SAMSE
Interests
Sports
Affiliations
NCO Core
Timeline
Operations Manager/Training Manager/Account Manager
Marksman Security
11.2019 - Current
Platoon Sergeant/Motor Sergeant
U.S Army
01.2003 - Current
High School Diploma -
Leesville High School
Associate of Business Management Arts -
Cutt Masters College
Associate North Central Institute -
Military Science