Marcus Beljean
West Plains,MO
Summary
Adept at network troubleshooting and fostering team collaboration, I significantly enhanced network performance and reliability at Current Inc. Leveraging IT infrastructure management and effective communication, I led initiatives that reduced downtime and improved service quality, demonstrating a strong blend of technical acumen and leadership skills.
Overview
11
11
years of professional experience
Work History
Network Manager
Current Inc
04.2020 - Current
- Improved network performance by implementing advanced monitoring tools and troubleshooting techniques.
- Managed vendor relationships for procurement, installation, and support of networking equipment and services.
- Directed acquisition, installation and testing of network hardware.
- Reduced downtime with proactive maintenance, regular updates, and prompt resolution of technical issues.
- Increased network reliability by conducting regular audits, identifying vulnerabilities, and recommending corrective actions.
- Optimized network infrastructure by designing and implementing scalable solutions to support business growth.
- Diagnosed complex network-related issues using packet capture analysis tools for timely resolution of problems.
- Established clear communication channels within the team to improve overall collaboration on projects.
- Delivered cost savings by negotiating contracts for telecommunications services and hardware purchases.
- Maintained prescribed network software configurations to support consistent and reliable infrastructure performance levels.
- Managed aspects of network operations center (NOC) operations.
- Responded to network outages and issues related to circuits, websites, vendors and telecoms.
- Provided network debugging and troubleshooting services in response to user-reported faults and malfunctions.
- Diagnosed and resolved hardware and software issues.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Developed and documented network policies, procedures and standards.
- Researched and recommended new technologies and strategies for improving system performance.
- Identified and resolved network congestion issues and bottlenecks.
Heavy Duty Diesel Mechanic
Carroll Trucking LLC
10.2013 - 03.2020
- Demonstrated versatility by servicing a diverse range of heavy-duty diesel equipment, including trucks, buses, construction vehicles, and agricultural machinery.
- Collaborated with team members on complex repair projects, ensuring timely completion and optimal results.
- Established trust with clientele through consistent delivery of high-quality workmanship across various makes and models of heavy-duty diesel engines.
- Reduced downtime for fleet vehicles by providing efficient maintenance services and troubleshooting mechanical issues.
- Enhanced equipment reliability by performing comprehensive diagnostics and repairs on heavy-duty diesel engines.
- Assisted colleagues in troubleshooting challenging mechanical issues, fostering a collaborative work environment that encouraged skill sharing and professional growth.
- Contributed to the overall success of the repair shop by consistently maintaining a clean, organized workspace, and participating in ongoing professional development opportunities.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Contributed to cost savings by identifying opportunities to use refurbished or rebuilt parts without compromising quality or performance.
- Maintained accurate service records to facilitate timely preventive maintenance, increasing the lifespan of equipment.
- Streamlined repair processes by developing a system to prioritize urgent tasks, resulting in reduced waiting times for clients.
- Optimized inventory management by tracking part usage patterns, streamlining ordering processes, and minimizing stock shortages.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Documented findings and actions taken.
- Installed and adjusted fuel injection systems and turbochargers to enhance vehicle performance.
- Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Ordered parts necessary for vehicle repairs and new installations.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Inspected vehicle systems to assess function and uncover defects.
- Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
Education
High School Diploma -
West Plains High School
West Plains, MO05-2006
Skills
- Network troubleshooting
- Team leadership
- IT infrastructure management
- Network access control
- Wireless networking
- Incident response planning
- Capacity planning
- Quality of service
- Customer support
- Network performance monitoring
- Telecommunications
- Incident management
- Traffic analysis
- Network testing
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Problem-solving abilities
- Multitasking
- Reliability
- Team collaboration
- Effective communication
- Decision-making
- Self motivation
- Goal setting
- User support
Timeline
Network Manager
Current Inc
04.2020 - Current
Heavy Duty Diesel Mechanic
Carroll Trucking LLC
10.2013 - 03.2020
High School Diploma -
West Plains High School
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