Marcus Blocher
Massillon,OH
Summary
Adept at kitchen operations and customer service, I significantly enhanced team performance and customer satisfaction at Table Six Kitchen Bar. With expertise in food safety standards and a knack for active listening, I successfully trained staff, ensuring top-notch food presentation and safety, leading to a noticeable increase in repeat business.
Overview
12
12
years of professional experience
Work History
Line Cook
Table Six Kitchen Bar
06.2023 - 09.2024
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Grilled meats and seafood to customer specifications.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked food temperature regularly to verify proper cooking and safety.
Manager
Pet Supplies Plus
05.2020 - 12.2022
- Accomplished multiple tasks within established timeframes.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Manager
Donatos
02.2013 - 07.2020
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Trained and assisted new kitchen staff members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Cook
Rockne's
05.2016 - 11.2018
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Prep Cook
Don Pablo's
09.2013 - 10.2014
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Education
High-school Diploma -
Washington High School
Massillon, OHBachelor Of Business -
University of Toledo
Toledo, OHSkills
- Kitchen Operations
- Ingredient Preparation
- Food rotation
- Ingredient inspection
- Food Safety
- Server Communication
- Portioning
- Food presentation
- Kitchen Sanitation
- Food safety knowledge
- Food Safety Standards
- Attention to Detail
- Ingredients measuring
- Active listener
- Customer Service
- Back of House Operations
- Following cooking methods
Timeline
Line Cook
Table Six Kitchen Bar
06.2023 - 09.2024
Manager
Pet Supplies Plus
05.2020 - 12.2022
Cook
Rockne's
05.2016 - 11.2018
Prep Cook
Don Pablo's
09.2013 - 10.2014
Manager
Donatos
02.2013 - 07.2020
High-school Diploma -
Washington High School
Bachelor Of Business -
University of Toledo
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