Creating and painting miniatures
MARCUS BONNER
Princeton
Summary
Detail-oriented Clerk with expertise in managing administrative tasks and optimizing processes. Skilled in accuracy and efficiency while juggling multiple responsibilities. Committed to enhancing team productivity through reliable support and meticulous organizational skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Credit Administrator
Hajoca Corporation
11.2022 - Current
- Enhanced customer satisfaction through effective communications regarding credit applications.
- Streamlined invoice and statement processing to meet customer requests efficiently.
- Resolved account disputes by verifying accuracy of customer balances promptly.
- Initiated contact with customers exceeding credit terms to facilitate timely payments.
- Coordinated collection efforts, reducing bad debt alongside customer service and sales teams.
- Prepared lien notice reports to uphold credit rights in Texas compliance.
Utilities Billing Clerk
City of Wylie
06.2021 - 11.2022
- Enhanced customer satisfaction by resolving account inquiries and billing discrepancies.
- Reduced delinquent accounts by assisting customers with payment plans and extensions.
- Coordinated with technicians for timely maintenance of utility equipment and services.
- Ensured accurate billing statements by maintaining customer account information and addressing inquiries.
- Strengthened client relationships through effective resolution of utility bill complaints.
- Processed payments and provided clear information on outstanding account balances.
General Assistant
Hajoca Corporation, dba Moore Supply
10.2020 - 05.2021
- Processed customer payments efficiently, ensuring accurate account balances.
- Compiled comprehensive reports for Accounts Receivable, enhancing financial tracking.
- Collected and entered data for outbound UPS shipments, streamlining billing processes.
- Conducted customer inventory counts, improving accuracy and stock management.
- Organized and stocked inventory effectively to optimize storage space.
- Installed workstations for sales team, enhancing operational efficiency and productivity.
Education
Associate of Science - General Studies, Network Infrastructure, Wireless Concentration
Collin College
Frisco, TX05.2020
Skills
- Proficient 10-key input
- File maintenance
- Ability to meet established deadlines
- Microsoft office
- Customer service
- Records management
- Teamwork and collaboration
- Attention to detail
- Analytical thinking
Certification
- Certified Wireless Technician (CWT)
- Certified AWS Cloud Practitioner
- Infrastructure Technician Track
Interests
Timeline
Credit Administrator
Hajoca Corporation
11.2022 - Current
Utilities Billing Clerk
City of Wylie
06.2021 - 11.2022
General Assistant
Hajoca Corporation, dba Moore Supply
10.2020 - 05.2021
Associate of Science - General Studies, Network Infrastructure, Wireless Concentration
Collin College