Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Marcus Booker

Oakland,CA

Summary

Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency. Willing to work long shifts to support company goals without compromising output quality very sure that I complete all of my task effectively and efficiently

Overview

3
3
years of professional experience
1
1
Certificate

Work History

Intake Specialist

Reentry Sucess Center Rucicon Programs
10.2023 - Current
  • Completed intake assessment forms and filed clients' charts.
  • Answered phone calls and provided new clients with required paperwork
  • Assessed clients' needs and determined eligibility for intake services.
  • Supported office staff and operational requirements with administrative tasks.
  • Developed individual treatment results.
  • Monitor progress of clients throughout the course of treatment and adjusted treatment plans accordingly.
  • Prepare ingredients for cooking including portions chopping and storing food before use.
  • Conducted initial phone screening to determine if applicants met job requirements.
  • Greetings candidate upon arrival and provide and overview of the interview.

Security Supervisor

Ascend Professionals Service
11.2022 - Current
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.

Secure premises and personnel by patrolling property and monitoring surveillance cameras

  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Monitored and approved access control systems for accessibility to authorized personnel.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Developed and implemented strategies to prevent and respond to security incidents.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Coordinated with IT personnel regarding security of digital assets and information systems.

Caregiver

St.julian
01.2021 - 08.2022
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Education

GED - Ged

Sierra Adult Shoo
San Pablo, CA
10.1998

Skills

  • Intake Assessment
  • Application Assessments
  • Eligibility Review
  • Data Entry
  • Progress Reporting
  • Critical Thinking Skills
  • Case Management
  • Group and Individual Instruction
  • Research and Analysis
  • Crisis Intervention
  • Multi-Line Phone Systems
  • Conducted initial phone screening to determine if applicants met job requirements
  • Greet candidates upon arrival and provide an overview of the interview
  • Developed individual treatment results
  • Monitor progress of client throughout the course of treatment and adjusted treatment accordingly

Accomplishments

  • Supervised team of 14 staff members.

Certification

  • Caregiver Training - 2022
  • CPR first aid
  • Hippa
  • Diploma in mental health
  • Group management

Timeline

Intake Specialist

Reentry Sucess Center Rucicon Programs
10.2023 - Current

Security Supervisor

Ascend Professionals Service
11.2022 - Current

Caregiver

St.julian
01.2021 - 08.2022

GED - Ged

Sierra Adult Shoo
Marcus Booker