Marcus Brooks
Wave Technician/Operations Coordinator
Fontana,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
20
20
years of professional experience
Work History
Wave Technician/Operations Coordinator
Target
Ontario, CA
02.2018 - Current
- Provided direction, training, and guidance to newly hired Operation Managers.
- Developed and implemented daily operations such as outbound and inbound plans.
- Oversaw day-to-day operations of the B-2 team at T-9479.
- Collaborated with Operation Managers to evaluate needs and optimize operational plans.
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
Warehouse Worker
Target
Ontario, CA
09.2016 - 02.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Moved products using overhead cranes, forklifts, and other equipment, consistently meeting challenging performance goals.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 10-55 pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed general housekeeping and cleaning tasks.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Gym Trainer/Business Owner/Operator
Club 104
Rancho Cucamonga, CA
01.2012 - 05.2016
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as principal stakeholder over the organization's complete operations.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating the business.
- Provided outstanding coaching to employees to boost productivity.
Security Guard Officer
Andrews International Security
Burbank, CA
08.2012 - 05.2015
- Monitored employee activities, confirming compliance with security regulations.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Reported irregularities such as fire and safety hazards to maintenance.
- Permitted entry with an escort for approved persons into secure locations.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Wrote detailed reports on property damage, theft, the presence of unauthorized persons, and unusual incidences.
- Performed cash drops while maintaining security and control of drop box.
Material Handler
Kawasaki Motors
Ontario, CA
01.2009 - 02.2011
- Transported inventory items to appropriate locations.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Read production orders, work orders, shipping orders, and requisitions to determine items to be moved, gathered, or distributed.
- Received and unpacked shipments and new equipment as directed.
Ambulance Driver
Ageis Ambulance Service
Monrovia, CA
02.2007 - 06.2008
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Accepted daily patient transport assignments and drove an ambulance with medical personnel to patient location.
- Maintained flexible availability to accommodate on-call hours.
- Assisted patients onto the ambulance gurney and with the transfer into the ambulance.
- Completed mechanical checklist before each shift, monitoring functionality of ambulance.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
Loader/Cashier Team Lead
Lowe's Home Improvement
Rancho Cucamonga, CA
06.2004 - 12.2007
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at the start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Monitored areas for security issues and safety hazards.
- Built effective training and coaching strategies to optimize team performance.
Education
General Studies
Chaffey College
Rancho Cucamonga, CAP.O.S.T Certificate - Criminal Justice
Riverside City College
Riverside, CA02.2012
Skills
- Training and developing newly hired Operation Managers
- Team member development
- Management Training
- Operations and Procedural Knowledge
- Logistics
- Daily Planning
Timeline
Wave Technician/Operations Coordinator
Target
02.2018 - Current
Warehouse Worker
Target
09.2016 - 02.2018
Security Guard Officer
Andrews International Security
08.2012 - 05.2015
Gym Trainer/Business Owner/Operator
Club 104
01.2012 - 05.2016
Material Handler
Kawasaki Motors
01.2009 - 02.2011
Ambulance Driver
Ageis Ambulance Service
02.2007 - 06.2008
Loader/Cashier Team Lead
Lowe's Home Improvement
06.2004 - 12.2007
General Studies
Chaffey College
P.O.S.T Certificate - Criminal Justice
Riverside City College