Marcus Brooks
Roselle,IL
Summary
Dynamic Class A Delivery Driver with extensive experience at SYSCO Food Services, excelling in cargo securement and regulatory compliance. Proven track record of ensuring timely deliveries while providing exceptional customer service. Skilled in vehicle inspection and adept at navigating routes efficiently, consistently achieving high customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Class A Delivery Driver
Frito-Lay
Carol Stream, IL
05.2023 - Current
- Maintained accurate logs of driving activities to ensure compliance with federal regulations.
- Checked vehicles to ensure they were in proper working order before and after trips.
- Provided courteous customer service during pickups and deliveries of goods.
- Adhered to company policies including hours of service limitations and hazardous materials transport regulations.
Class A Delivery Driver
Centerline Drivers
Downers Grove, IL
02.2023 - 04.2023
- Maintained contact with dispatch personnel throughout shift to receive instructions and updates.
- Responsible for ensuring that cargo is properly secured at all times during transport.
- Followed established company policies and procedures related to safe operation of commercial vehicles.
Class A Delivery Driver
SYSCO Food Services
Des Plaines, IL
08.2021 - 02.2023
- Adhered to all applicable traffic laws while operating a motor vehicle.
- Responsible for ensuring that cargo is properly secured at all times during transport.
- Managed the proper documentation of all deliveries including shipping documents, manifests, bills of lading.
- Communicated effectively with customers regarding orders, returns and complaints.
Class A Delivery Driver
NDCP
Mokena, IL
06.2021 - 07.2021
- Verified accuracy of all deliveries with customer signatures on invoices or delivery receipts.
- Operated commercial motor vehicles in compliance with applicable federal regulations.
- Performed pre-trip inspections on assigned trucks prior to departure from distribution center or other designated locations.
- Utilized GPS navigation systems for efficient routing purposes.
Class A Delivery Driver
Gonnella
Schaumburg, IL
04.2021 - 05.2021
- Assisted in loading and unloading of goods from delivery vehicles.
- Followed regular schedule of pickups for individual customers and groups.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Worked well with dispatchers to communicate route and schedule changes.
Class A Delivery Driver
NDCP
Mokena, IL
06.2020 - 04.2021
- Responsible for ensuring that cargo is properly secured at all times during transport.
- Managed the proper documentation of all deliveries including shipping documents, manifests, bills of lading.
- Communicated effectively with customers regarding orders, returns and complaints.
Class A Delivery Driver
SYSCO Food Services
Des Plaines, IL
01.2017 - 03.2020
- Provided excellent customer service by responding promptly to customer inquiries, requests or complaints.
- Responsible for ensuring that cargo is properly secured at all times during transport.
- Followed established company policies and procedures related to safe operation of commercial vehicles.
- Verified accuracy of all deliveries with customer signatures on invoices or delivery receipts.
Outbound Warehouse Associate
Capstone Logistics LLC.
Melrose Park, IL
03.2016 - 01.2017
- Ensured accuracy of shipments by verifying items against packing lists.
- Unloaded incoming shipments from delivery trucks or other vehicles.
- Packed orders for shipment according to customer specifications.
Class A Delivery Driver
Reinhart Foodservice L.L.C.
University Park, IL
03.2009 - 10.2015
- Provided excellent customer service by responding promptly to customer inquiries, requests or complaints.
- Verified accuracy of all deliveries with customer signatures on invoices or delivery receipts.
- Operated commercial motor vehicles in compliance with applicable federal regulations.
- Ensured timely delivery of products to customers according to specified routes and time schedules.
Education
High School Diploma -
Proviso East H.S.
Maywood, IL06-1995
Skills
- Vehicle inspection
- Cargo securement
- Route navigation
- Regulatory compliance
- Customer service
- Delivery documentation
Affiliations
- Fishing
Accomplishments
- 2013 Iron Man award - 248,000 cases delivered for Reinhart Food Service
Certification
- Certificate of Completion of The Smith System Drivers Skill Evaluator Course March 21, 2025
Timeline
Class A Delivery Driver
Frito-Lay
05.2023 - Current
Class A Delivery Driver
Centerline Drivers
02.2023 - 04.2023
Class A Delivery Driver
SYSCO Food Services
08.2021 - 02.2023
Class A Delivery Driver
NDCP
06.2021 - 07.2021
Class A Delivery Driver
Gonnella
04.2021 - 05.2021
Class A Delivery Driver
NDCP
06.2020 - 04.2021
Class A Delivery Driver
SYSCO Food Services
01.2017 - 03.2020
Outbound Warehouse Associate
Capstone Logistics LLC.
03.2016 - 01.2017
Class A Delivery Driver
Reinhart Foodservice L.L.C.
03.2009 - 10.2015
High School Diploma -
Proviso East H.S.