MARCUS BROOKS
Neenah
Summary
Dynamic professional with extensive expertise and readiness for leadership roles. Recognized for reliability, adaptability, and strategic vision driving organizational success. Proven ability to tackle complex challenges through effective problem-solving and active engagement in project management. Committed to fostering collaboration and innovation to achieve exceptional results.
Overview
20
20
years of professional experience
Work History
Owner
Refrigeration Specialties
Neenah, WI
09.2022 - Current
- Service and repair commercial refrigeration equipment for local businesses.
- Developed and implemented strategic marketing initiatives to increase brand visibility and customer engagement.
- Managed daily operations, ensuring efficient workflow and adherence to safety standards.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
HVAC Specialist Advanced
University Of Wisconsin Colleges
Oshkosh, WI
12.2022 - 03.2023
- Diagnosed and repaired HVAC systems to ensure optimal performance and energy efficiency.
- Conducted routine maintenance checks on heating, ventilation, and air conditioning units.
- Collaborated with team members to implement preventative maintenance schedules.
- Assisted in troubleshooting HVAC issues by utilizing diagnostic tools and equipment.
- Analyzed system performance data to identify opportunities for energy savings and improvements.
- Enhanced indoor air quality by installing and maintaining air filtration systems.
- Demonstrated versatility in skillset by proficiently servicing a wide range of HVAC makes and models.
- Achieved faster repair times through well-developed troubleshooting techniques and in-depth knowledge of HVAC equipment.
- Optimized performance of existing systems through careful assessment, calibration, and adjustment of various components.
- Improved system efficiency by performing regular maintenance and repairs on HVAC equipment.
HVAC/Refrigeration Specialist-Advanced
Wisconsin Department of Health Services (DHS); Wisconsin Mental Health Institute (WMHI)
11.2020 - 09.2022
- Operated mechanical HVAC and refrigeration systems for two buildings, including kitchen canteen, pharmacy, dietary room, warehouse store, and gym.
- Diagnosed mechanical and pneumatic issues to maintain satisfactory operation of building systems. Identified and communicated operational and maintenance needs.
- Performed repairs and preventative maintenance on equipment. Monitored and troubleshot DDC systems, maintaining and repairing frequency drives, air handlers, hydronic pumps, pneumatic water-cooled condensers, chillers, and cooling towers.
- Maintained backup generators and conducted minor plumbing and electrical work.
- Facilitated collaboration with contractors to ensure timely project completion.
- Maintained maintenance schedules, operating manuals, and blueprints.
- Evaluated contractor proposals and arranged scheduling to ensure timely project completion.
- Conducted thorough pressure testing and charging of refrigeration systems to maintain operational efficiency.
- Maintained and repaired commercial kitchen equipment, including walk-in freezers, ovens, mixers, and dishwashers.
- Oversaw parts ordering and inventory management utilizing a star system.
- Participated in on-call rotation for 24-hour emergencies across campus, including all facilities and labs.
- Supported steamfitters in executing piping installations and repairs throughout facility.
- Demonstrated commitment by volunteering for overtime to ensure timely delivery of tasks.
HVAC/Refrigeration Specialist-Advanced
Wisconsin Resource Center (WRC)
09.2018 - 11.2020
- Oversaw operations of mechanical HVAC and refrigeration systems at WRC.
- Led efforts in diagnosing and resolving mechanical and pneumatic challenges within buildings.
- Identified and communicated operational and maintenance requirements to ensure system efficiency.
- Directed repair activities on equipment to maintain optimal performance.
- Managed both scheduled and unscheduled preventative maintenance initiatives.
- Executed airflow measurements and system balancing to enhance performance.
- Supervised monitoring of DDC systems and frequency drive maintenance for air handlers and hydronic pumps.
- Coordinated with contractors to ensure project completion met specifications.
- Maintained comprehensive maintenance schedules, operating manuals, and blueprints.
- Facilitated contractor engagement by obtaining quotes and scheduling work.
- Conducted pressure testing and charged refrigeration systems to ensure compliance.
- Managed parts ordering and inventory control through STAR system.
- Participated in on-call rotation for emergency response, including weekends and holidays.
- Collaborated with various trades, including steamfitters, to support piping operations across the facility.
Class A CDL Driver
United Freight and Transportation
06.2006 - 06.2017
- Responsibilities included daily vehicle inspections, completing daily driving logs, picking up and freight containers from the Port of Anchorage and safe delivery to their destination as instructed by dispatch operators, annual hazmat and safety training.
Education
HVAC/R Technician -
Charter College
01-2018
High School Diploma -
Chugiak Highschool
Chugiak AK05-1994
Skills
- Installing, inspecting, maintaining, operating, diagnostic and repairs of HVAC/Refrigeration systems or equipment, as well as commercial food service equipment
- Operating, maintaining, rebuilding, and replacing hydronic and steam valves, pumps, and float switches
- Utilizing Direct Digital Controls (DDC) in building automation to predict functionality issues with heating and cooling systems
- Performing scheduled and unscheduled preventative maintenance on equipment
- Maintaining, operation, diagnosing and repairing pneumatic systems including transducers, EP switches, and calibrations
- Inspecting, maintaining, operating, diagnosing, repairing, and installing Hydronic systems including radiant floors, VAV’s, CAV’s, booster coils and reheat coils
- Proper use of HVAC diagnostic equipment including infrared cameras, magnahelic gauge, air flow measuring hood, manometer, pressure gauge manifold, psychrometer, ammeter, weight, and measurement scales
- General building maintenance including doors, locks, and hinges; emergency general plumbing; installation of office fixtures; and snow removal Diagnosing, repairing and maintenance of commercial equipment including refrigerators, coolers, ice makers, and steam tables
- Safely operate equipment including boom truck, forklift, scissor lift, pallet jack, skid steer and plow truck
- Timely HVAC seasonal switchovers
Timeline
HVAC Specialist Advanced
University Of Wisconsin Colleges
12.2022 - 03.2023
Owner
Refrigeration Specialties
09.2022 - Current
HVAC/Refrigeration Specialist-Advanced
Wisconsin Department of Health Services (DHS); Wisconsin Mental Health Institute (WMHI)
11.2020 - 09.2022
HVAC/Refrigeration Specialist-Advanced
Wisconsin Resource Center (WRC)
09.2018 - 11.2020
Class A CDL Driver
United Freight and Transportation
06.2006 - 06.2017
HVAC/R Technician -
Charter College
High School Diploma -
Chugiak Highschool