Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Bryant

Hendersonville,Tennessee

Summary

Asset Protection Specialist prevents theft and fraud and encourages safety program compliance to reduce store loss. Reviews CCTV and exception reports, monitors security and audits surveillance to identify and investigate incidents. Performs duties safely and with demonstrated integrity by focusing on business objectives while supporting key asset protection and operational responsibilities. Skilled Asset Protection Associate familiar with patrolling premises, checking bags and acting as visible deterrent to criminal activity. Organized and well-trained with strong defensive skills and problem-solving abilities. Offering [Number] years of experience in security. Adept at preventing employee and visitor criminal activity with observational and investigation abilities. Knowledgeable about how to deal with physical altercations in a safe way. Successful background includes recovering more than $[Amount] per year from shoplifters. Received awards and frequent commendations for quality of performance. Dependable [Job Title] with [Number] years of experience. Extensively knowledgeable about [Area of expertise] and modern law enforcement processes. Dedicated to creating accountable community workspace to decrease shrink, increase profits and comprehensively streamline asset protection systems. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.

Overview

13
13
years of professional experience

Work History

Asset Protection Specialist

Gap Inc
Gallatin, TN
07.2020 - Current
  • Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
  • Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
  • Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
  • Led physical security and safety culture through training and by promoting safe and secure standards.
  • Demonstrated industry-standard interrogation skills, conducted interviews and collected evidence and documentation for internal investigations.
  • Reported hazardous or unsafe conditions to management to reduce risk of injury.
  • Controlled reduction of loss inventory by protecting company assets.
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
  • Wrote reports for internal and external crime, burglary or theft.
  • Kept patrons and employees safe and from criminal activity.
  • Patrolled store departments to check for suspicious activities.
  • Checked CCTV for evidence of shoplifting.
  • Contacted local authorities and apprehended shoplifters.
  • Wrote reports outlining activities and results.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Background-checked potential investors, partner companies and employees and drafted reports of findings.
  • Eliminated [Number]% of shrinkage costs through support and ongoing maintenance of [Type] processes.
  • Increased apprehensions by [Number]% and apprehension dollars by [Number]% by motivating and coaching direct reports for optimum productivity and performance.
  • Reduced shrink by [Number]% through thorough training of loss prevention staff and meticulous reviews of company documents.
  • Built cross-functional relationships with business partners to reduce losses.
  • Represented [Company] in court proceedings and investigations.

Pizza Delivery Driver

Papa John's Pizza
Hendersonville, Tennessee
06.2014 - 07.2017
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Maintained organized, safe and clean work areas and complied with company safety and security standards.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
  • Anticipated customers' questions and complaints and skillfully handled concerns.
  • Stayed in constant communication with dispatching team to quickly respond to delivery updates.
  • Logged hours, mileage and order-related activities with company's app to maintain detailed records.
  • Collaborated with customer service teams and management to resolve order issues or customer complaints.
  • Promoted pizza products by distributing door hangers, coupons and promotional materials to customers on delivery route.
  • Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
  • Developed and maintained professional relations between customer, store personnel and company.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Coordinated work of team of drivers delivering across local area.

Platoon Sergeant

USMC Camp Lejuene
Jacksonville, NC
08.2000 - 08.2008
  • Maintained health, welfare and combat readiness of personnel within platoon.
  • Trained, supervised and organized over [Number] soldiers and personnel.
  • Enforced technical and tactical training standards to accomplish unit mission objectives.
  • Conducted personal and professional counseling, routine inspections and physical fitness tests.
  • Served as principal advisor to First Sergeant and Commander.
  • Managed over $[Amount] worth of equipment during garrison and deployment operations.
  • Implemented necessary safety practices, proper firing commands, and proper ammunition handling.
  • Advised Maintenance Control Officer regarding needed repairs and material readiness.
  • Supervised firing platoon, maintained firing capability and organized platoon defense.
  • Confirmed environmental protection program compliance for spill prevention and contingency planning.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
  • Managed all aspects of administrative and personnel needs of ground supply operations.
  • Integrated intelligence activities into other military operations, plans and programs.
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
  • Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
  • Conducted and oversaw interrogations, briefings and debriefings.
  • Inspected and maintained [Type], [Type] and [Type] machinery and parts for [Type] operation.
  • Prepared and delivered investigative reports and briefings.

Education

Certificate - Music Technology

Nashville State Community College
Nashville, TN
05.2014

High School Diploma -

North West High School
Clarksville, TN
05.2000

Skills

  • Store Layouts
  • Active Listening
  • Preventive Maintenance
  • Evidence Collection Documentation
  • Theft Reduction
  • Marketing Techniques
  • Personnel Protection
  • Basic First Aid
  • Security Awareness
  • Interviews and Interrogations
  • Time Management
  • Responding to Security Breaches
  • Cultural Awareness
  • Loss Prevention Assessment Programs
  • Crisis Situations
  • Reading Comprehension
  • Safety Violations
  • Law Enforcement Collaboration
  • Intelligence Surveillance
  • Store Merchandising
  • Data Tracking
  • Personnel Management
  • Internal Investigations
  • Preventing Incidents
  • Evidence Preservation
  • Department Reviews
  • Sanitation Checks
  • Legal Documents
  • Maintenance Requirements
  • Training Methods
  • Data Loss Prevention
  • Critical Thinking
  • Client Needs Assessment
  • Medical Emergency Response
  • Commercial Property
  • Corrective Actions
  • Social Perceptiveness
  • Safe Work Practices
  • Rewards Programs
  • CCTV Surveillance
  • Criminal Investigations
  • Information Protection
  • Asset Protection Strategies
  • Operational Efficiency
  • Security and Asset Protection
  • Loss Calculations
  • Crime Prevention
  • Incident Investigation
  • Daily Logs
  • Audit Programs
  • Alarm Response
  • Strategic Planning
  • Team Goals

Timeline

Asset Protection Specialist

Gap Inc
07.2020 - Current

Pizza Delivery Driver

Papa John's Pizza
06.2014 - 07.2017

Platoon Sergeant

USMC Camp Lejuene
08.2000 - 08.2008

Certificate - Music Technology

Nashville State Community College

High School Diploma -

North West High School

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Marcus Bryant