Open To Work
MARCUS BURTON
Communications Unlimited Inc. (Previoulsy Alliance Global Solution) Partnered With Google Fiber
Lebanon,USA
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Regional Construction ManagerProject ManagerConstruction ManagerArea Operations ManagerField Operations Manager
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
Lebanon, USANashville, TN
Open to relocation:
Yes
Important To Me
Career advancementPersonal development programsCompany Culture
3
Certification
7
Years of experience
Results-oriented professional with extensive experience in leadership, project management, and technical engineering, driving network operations and organizational growth. Demonstrates strong strategic thinking and problem-solving abilities, consistently enhancing operational efficiency. Committed to delivering innovative solutions that align with organizational goals and support a culture of initiative and performance.
Work History
Regional Construction Manager
1 Year 5 Months- Field Team Leadership: Lead cross-functional field teams reaching 30 technicians executing large-scale OSP Fiber-to-the-Premise (FTTP) infrastructure deployments.
- Coordinated scheduling and resource allocation to optimize workflow efficiency across multiple job sites.
- Conducted regular site inspections to identify potential issues and implement corrective actions proactively.
- Collaborated with multiple subcontractors.
- Project Lifecycle Management: Manage and supervise telecommunications construction projects end-to-end, ensuring strict adherence to timelines and budgets across single-family and multi-unit developments.
- Field Team Leadership: Lead cross-functional field teams equivalent to 30 technicians executing large-scale OSP Fiber-to-the-Premise (FTTP) infrastructure deployments.
- Bidding & Cost Estimation: Formulated material, labor, and infrastructure cost estimates to develop comprehensive quotes for competitive commercial bids, enhancing bid accuracy.
- Project Lifecycle Management: Managed end-to-end telecommunications construction projects, ensuring adherence to timelines and budgets across single-family and multi-unit developments.
- Cross-Functional Alignment: Conduct regular status alignment meetings with project teams to review construction progress, mitigate design bottlenecks, and provide clear technical guidance.
- Tools & Operations Tracking: Utilize Salesforce, Smartsheet, and database tracking tools to collect field survey data and optimize asset deployment.
Fiber Optic Splicer
1 Year 7 Months- Conducted fusion splicing and testing of fiber optic installations for reliability and performance.
- Spliced and terminated fiber optic cables to ensure optimal signal quality and connectivity.
- Executed extensive OSP, maintenance, and construction tasks in highly complex broadband network expansions, enhancing service reliability.
- Troubleshot and identified signal anomalies, performing critical maintenance to resolve broadband issues, ensuring uninterrupted service delivery within OSP and MST scopes.
- Upheld high standards of craftsmanship while working under challenging conditions, including inclement weather or confined spaces.
- Assisted in the training of new technicians, imparting knowledge of industry best practices and safety protocols.
Cable Technician (Temporary Role)
2 Months- Monitored and executed infrastructure preventative maintenance on live production data servers and critical network equipment to ensure optimal performance and reliability.
- Conducted hardware diagnostics, promptly replaced failing technical components, and documented processes within system event logs for future reference.
- Installed and maintained coaxial cable, fiber optics, and low-voltage wiring structures in compliance with industry standard regulations to ensure safety and performance.
Wire Technician
10 Months- Installed, maintained, and repaired premium AT&T wire systems across demanding residential and commercial locations.
- Diagnosed and troubleshot consumer service network issues related directly to the deployment of new services or optimization of existing network infrastructure.
- Configured hardware infrastructure components, enhancing network reliability through installation of corporate routers, switches, modems, and technical lines.
- Executed quality assurance testing on technical installations and repairs, ensuring optimal system performance and customer satisfaction.
- Led troubleshooting efforts for complex network issues, coordinating with multiple departments for swift resolution.
Deposit Operations Specialist
1 Year 6 Months- Restructured the Deceased Accounts function to ensure 100% auditability through more standardized progress tracking, systematic note-taking, and clear action-item roadmaps.
- Supported internal retail branches and financial departments with complex account maintenance for retirement, deceased, and certificate accounts, ensuring compliance with policies.
- Executed outbound wire transfers, ACH settlements, stop payments, and core data entry tasks with precision, adhering to federal banking regulations.
- Developed comprehensive procedural documentation for deposit operations processes to maintain consistency and accuracy across the organization.
- Conducted thorough investigations into complex issues or discrepancies related to deposits, resolving issues promptly while maintaining high levels of customer satisfaction.
Teller / Customer Service Representative
2 Years 6 Months- Managed secure front-line cash drawer services, processed loan payments, and balanced night-drops to ensure accurate financial transactions.
- Leveraged relationship-building skills to promote core credit union products, contributing to regional accolades for exceptional service.
- Processed daily transactions accurately and efficiently to ensure customer satisfaction.
Education
- School of Business Marketing
High School Diploma / GED
Skills
Construction management
Project management
Project scheduling
Construction safety
OSHA compliance
Conflict resolution
Contract negotiation
Schedule coordination
Team building and leadership
Management
Time management
Problem-solving
Certification
- Industry & Enterprise Tools: Okta Identity Management, Salesforce CRM, Salesforce Field Service (FSL), Smartsheet Project Management, MOMA (Google Internal Systems), Cognito Forms, Internal Blueprint & Engineering Mapping Systems.
- Equipment & Commercial Licenses: Aerial Lift Certified | Forklift Certified
- Medical Safety Certifications: CPR Certified | First Aid Certified
- General Software Ecosystems: Microsoft Office Suite (Word, Excel, Outlook), Google Workspace.
CORE COMPETENCIES & EXPERTISE
- Leadership & Project Management: Project Lifecycle Planning, Enterprise Team Leadership, Cross-Functional Communication, Field Operations Management.
- Commercial & Account Operations: Commercial Bid Estimating, Precise Cost Modeling, Proposal Writing, Client Relationship Management, Salesforce CRM.
- Technical Operations & Engineering: OSP Maintenance & Construction, Fiber Optic Splicing & Termination (Fusion & Mechanical), Cat5/Cat6 Low Voltage Cabling.
- Quality & Compliance: Quality Assurance (QA) Diagnostics, Blueprint & Mapping Verification, Process Optimization.
Timeline
Regional Construction Manager
Communications Unlimited Inc. (Previoulsy Alliance Global Solution) Partnered With Google Fiber
03.2025 - CurrentRead More
Fiber Optic Splicer
Google Fiber
08.2023 - 03.2025Read More
Cable Technician (Temporary Role)
Facebook Data Center – Communications
06.2023 - 08.2023Read More
Wire Technician
AT&T
08.2022 - 06.2023Read More
Deposit Operations Specialist
Arkansas Federal Credit Union
01.2021 - 07.2022Read More
Teller / Customer Service Representative
Arkansas Federal Credit Union
07.2019 - 01.2022Read More
University of Arkansas At Little Rock (UALR)
from School of Business Marketing
Read More
Little Rock Catholic High
High School Diploma / GED
Read More