Marcus Cantu
CHARLOTTE,North Carolina
Summary
Adept at enhancing water quality and safety at the City of Charlotte, I leveraged SCADA expertise and a keen eye for regulatory compliance to significantly improve operational efficiency. My leadership at Planet Fitness and Dominos Pizza Inc. underscores my ability to train teams and boost customer satisfaction, showcasing my blend of technical proficiency and exceptional interpersonal skills. Treatment Plant Operator with working knowledge of treatment processes to manage wastewater operations and promote environmental responsibility. Maintains water quality standards by effectively operating equipment and resolving minor technical issues. Demonstrated mathematical competence, mechanical skills, problem-solving and good communication skills.
Overview
4
4
years of professional experience
Work History
Wastewater Treatment Plant Operator
City of Charlotte
05.2023 - 10.2024
- Performed process control activities by collecting, testing, and analyzing process control samples; analyzing biological bacteria; conducted settle-ability tests; collecting composite samples; monitored sludge blanket levels; using automatic samplers for permit compliance; and ran additional tests as needed to ensure proper process control.
- Monitored SCADA computer workstations for plant equipment and process conditions; maintained flows and loading by continuously monitoring dissolved oxygen, MLSS, return activated sludge rates, ammonia levels, suspended solids levels, alkalinity levels, chlorine residuals and dosage, wasting rates, flows, digester temperatures and levels, chemical feed rates, methane gas pressure and flows, and other process indicators.
- Operated the plant by: inspecting a wide range of various wastewater equipment for noise, vibration, and any abnormal operating characteristics; performing minor maintenance and preventive maintenance tasks; adjusting flows and chemical feed rates; completing rounds and recording operational data; monitoring SCADA data for daily trends; operating various type pumping systems, aeration systems,, bar screens, grit systems, sand filters, centrifuges, and other plant equipment; briefing other operators at shift change; and assisting maintenance staff with shut down and startup of equipment.
- Performed administrative and housekeeping duties by: reading and studying the plant O&M manuals and SOP’s; participating in hands-on training; maintaining daily log entries; completing required housekeeping tasks; completing monthly safety checks.
- Conducted interactions involving exchange and receipt of information.
- Performed other related job duties as assigned.
Shift Leader
Planet Fitness
03.2022 - 04.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Assistant Manager
Dominos Pizza Inc.
08.2020 - 01.2022
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Clover High School
Clover, SC05-2015
Skills
- Safety protocol compliance
- Wastewater treatment
- Chemical analysis
- SCADA
- Operational data management
- Water sampling
- Chemical feed system operation
- Regulatory compliance
- Pump operation
- Water quality testing
- Biological treatment processes
Timeline
Wastewater Treatment Plant Operator
City of Charlotte
05.2023 - 10.2024
Shift Leader
Planet Fitness
03.2022 - 04.2023
Assistant Manager
Dominos Pizza Inc.
08.2020 - 01.2022
High School Diploma -
Clover High School
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