Marcus Carroll
Mobile,AL
Summary
Currently seeking a new career opportunity that I find interesting and enjoyable. I have multiple years' experience in retail management, sales and hospitality. A loyal employee that is seeking a long-term position with opportunities to advance and one day retire from.
The insurance industry is where I would like to transition. Working with people and teaching others is a passion of mine. Also, very detail oriented and eager to learn. Every day, I work to inspire the people around me and to make a positive impact. One day, I hope to make a positive impact serving the needs of your company as a productive member of the team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Meat Cutter
Publix Super Market, Hillwood Shopping Center
, AL
03.2020 - Current
- Review product available for sale, identify out of stock items and producing lists for production
- Prepare ready to cook items from various ingredients based of recipe instructions
- Producing a variety of quality fresh cut pork, lamb and ground beef
- Utilizing commercial knifes, bandsaw, grinder and meat wrapper
- Reviewing lunch meat and cheese orders and managing inventory.
Bakery Manager
Publix Supermarkets Inc
, AL
07.2013 - 03.2020
- In my seven years as the bakery manager, I've effectively lead teams of 12-30 associates
- Every year, no less than a 15% increase in sales was achieved
- Executing an effective schedule based off business and associate needs
- Excelling in multiple merchandising techniques, building displays, forecasting sales, ordering supplies and ingredients in addition to managing the execution of production
- I have experience scratch baking and decorating for 11 years including preparing wedding cakes and representing Publix bakeries at bridal shows
- I've overseen the successful roll-out of several pilot programs, providing feedback and working to help the company adopt these concepts
- Teaching others to work safely and efficiently, is a passion of mine
- I also have extensive training in conflict resolution while upholding the dignity and respect of all associates
- Hiring, training and promoting associates with a goal to retain
- Ensuring the highest level of stewardship for our associates and stockholders
- Providing exceptional service and doing so safely, while teaching others to do the same, means a great deal to me
- Additional responsibilities include the role of Manager in charge, where I am fully responsible for store operations in absence of the Store Manager
- Opening and closing the store throughout the week
- In this role I oversee safety, store conditions, compliance with numerous federal and state regulatory agencies
- It is my goal also to provide support to aid in a premier service experience for all our customers.
Baker
Publix Supermarkets Inc
Pensacola, FL
11.2009 - 07.2013
- I have been responsible for operating commercial ovens, mixers and sheeters
- Planning production and forecasting sales
- Producing high quality baked goods from scratch including breads, pastry, pies and cakes
- Decorating and packaging finished goods for sale.
Education
High school diploma -
Food Safety Manager Certificate Merchant Mariner Credential - undefined
Driver's License - undefined
- OUPV - Operator - Near Coastal Waters -
Sea School
St. Petersburg, FL09.2020
High School Diploma -
Warren Township High School
Gurnee, IL05.2003
Skills
- Management
- Training personnel
- Inventory management
- Quality assurance
- Recruitment and Hiring
- Documentation and Recordkeeping
- Training and Onboarding
- Employee Performance Evaluations
- Building Maintenance
- Labor and Overhead Cost Estimation
- Investigating Complaints
- Staffing and Sales Reporting
- Money Handling
- Inventory Management Software
- Work Planning and Prioritizing
- Event Coordination
- Coaching and Mentoring
- Team Leadership
- Conflict Resolution
- Business administration
- Budgeting
- Financial Management
- Staff Management
- First Aid/CPR
- Excellent Communication
- Flexible and Adaptable
Accomplishments
In my seven years as the bakery manager, I've effectively lead teams of 12-30 associates. Executing an effective schedule based off business and associate needs. Excelling in multiple merchandising techniques, building displays, forecasting sales, ordering supplies and ingredients in addition to managing the execution of production. I have experience scratch baking and decorating for 11 years including preparing wedding cakes and representing Publix bakeries at bridal shows. I've overseen the successful role-out of several pilot programs, providing feedback and working to help the company adopt these concepts. Teaching others to work safely and efficiently, is a passion of mine. I also have extensive training in conflict resolution while upholding the dignity and respect of all associates. Hiring, training and promoting associates with a goal to retain. Ensuring the highest level of stewardship for our associates and stockholders. Providing exceptional service and doing so safely, while teaching others to do the same, means a great deal to me. Additional responsibilities include the role of Manager in charge, where I am fully responsible for store operations in absence of the Store Manager. Opening and closing the store throughout the week. In this role I oversee safety, store conditions, compliance with numerous federal and state regulatory agencies. It is my goal also to provide support to aid in a premier service experience for all our customers.
Certification
Food Safety (10+ years)
- Meat Cutting (1 year)
- Kitchen Experience
- Cooking (10+ years)
- Food Preparation (10+ years)
- Packaging (10+ years)
- Food Handling (10+ years)
- Culinary Experience (10+ years)
- Retail Sales (10+ years)
- Food Production (10+ years)
- Supervising Experience (5 years)
- Cleaning Experience
- Retail Management (7 years)
- Cake Decorating Experience (10+ years)
- Barista Experience (10+ years)
- Sales Experience (10+ years)
- Merchandising (10+ years)
- Serving Experience (10+ years)
- Forklift Operator (10+ years)
- Money Handling (5 years)
- As400 (7 years)
- Delivery Driver Experience (7 years)
- Microsoft Word (10+ years)
- Microsoft Office (10+ years)
- Microsoft Outlook (10+ years)
- Excel (7 years)
- Inventory Control (10+ years)
- Shipping & Receiving (10+ years)
- Food Safety Experience (10+ years)
- Planograms (10+ years)
- Recruiting (7 years)
- Safety Management (5 years)
- Hospitality Experience (6 years)
- Catering Experience (6 years)
- Bartender Experience (4 years)
- Training & Development (10+ years)
- Time Management (10+ years)
- Time & Attendance Systems (7 years)
- Hiring (7 years)
- Forecasting (10+ years)
- Conflict Management (7 years)
- POS (10+ years)
- Profit & Loss (7 years)
- Banquet Experience (6 years)
- Produce Experience (5 years)
- Leadership Experience (7 years)
- Organizational Skills (10+ years)
- Food service
- Management
- Restaurant Experience
Certifications and Licenses
National Registry of Food Safety Professionals
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
I have applied for AL Adjuster license Line of Authority: Property and Casualty (WC and Crop)
My Application was accepted for review on April 5th, 2022.
Timeline
Meat Cutter
Publix Super Market, Hillwood Shopping Center
03.2020 - Current
Bakery Manager
Publix Supermarkets Inc
07.2013 - 03.2020
Baker
Publix Supermarkets Inc
11.2009 - 07.2013
High school diploma -
Food Safety Manager Certificate Merchant Mariner Credential - undefined
Driver's License - undefined
- OUPV - Operator - Near Coastal Waters -
Sea School
High School Diploma -
Warren Township High School