Marcus Carroll
San Diego,CA
Summary
Dynamic general manager with a focus on operational excellence and team empowerment. Known for implementing effective policies that drive efficiency and enhance service delivery across diverse environments. Committed to fostering a culture of collaboration and continuous improvement.
Overview
3
3
years of professional experience
Work History
Operations Lead
University Of California San Diego
San Diego, California
07.2026 - Current
- Oversaw daily operations of food service areas in busy restaurant chain.
- Trained and supervised staff on food preparation and safety protocols.
- Resolved customer complaints promptly, maintaining high levels of professionalism.
- Reduced food waste by strategically planning ingredients based on anticipated demand.
- Prepared and served a variety of coffee beverages to customers.
Chipotle Crew Member
Chipotle
Sacramento, CA
12.2024 - 04.2025
- Prepared fresh ingredients in accordance with food safety standards.
- Provided exceptional customer service while handling transactions.
- Supported team members during training sessions in training new crew members.
- Followed health and safety protocols to ensure a safe environment.
General Manager of Operations
Inshape Personal Fitness
Sacramento, California
12.2023 - 12.2024
- Managed daily operations to ensure seamless service delivery at fitness facility.
- Created operational policies that streamlined processes and enhanced overall efficiency.
- Coordinated communication between departments to strengthen teamwork and collaboration.
- Collaborated with marketing team to develop promotional campaigns for products or services.
Education
Bachelor of Arts - Communication Studies
University of California San Diego
La Jolla, CA06-2027
Skills
- Marketing strategy
- Campaign management
- Audience engagement
- Data analysis
- Performance analytics
- Optimizing performance
- Process optimization
- Project management
- Team collaboration
- Customer feedback
- Communication skills
- Data analysis
Timeline
Operations Lead
University Of California San Diego
07.2026 - Current
Chipotle Crew Member
Chipotle
12.2024 - 04.2025
General Manager of Operations
Inshape Personal Fitness
12.2023 - 12.2024
Bachelor of Arts - Communication Studies
University of California San Diego