Marcus Clanton
Subway
American Fork,UT
1
Certification
4
years of professional experience
Assisted in delivering exceptional service in a fast-paced food service environment, enhancing time management and customer engagement skills. Focused on adapting to new challenges while utilizing strong multitasking abilities and dedication to quality standards. Prepared to contribute to a new career path with an emphasis on operational efficiency and customer satisfaction.
Work History
Master Sandwich Artist
3 Years 7 Months- Prepared and assembled sandwiches according to customer specifications, alternatives based on dietary restrictions or preferences, ensuring accuracy and efficiency
- Operated cash register accurately for order processing, handling payments, and providing change to customers
- Monitored inventory levels of ingredients and supplies to maintain availability during peak hours
- Streamlined communication and teamwork to sustain efficient workflow amidst busy schedules.
- Assisted in training new employees on sandwich preparation techniques and company policies
- Resolved customer complaints or concerns promptly while maintaining a positive attitude
- Maintained knowledge of current promotions or special offers to upsell additional items at the point of sale
- Ensured accurate labeling of prepared sandwiches for easy identification by customers or delivery personnel
- Managed high-volume production demands while maintaining quality standards
- Implemented efficient time management strategies resulting in reduced wait times for customers
- Maintained accuracy in fulfilling customer orders, ensuring a high level of customer satisfaction
- Demonstrated strong communication skills when interacting with diverse groups of customers
- Increased customer satisfaction ratings through friendly interactions and attentive service
- Increased upselling by recommending additional toppings or sides to enhance customer experience
Education
GED
Skills
Computer operation
Serving experience
Customer service
Food safety and handling
Organizational skills
Cash handling experience
Teamwork and collaboration
Time management
problem-solving
Cleaning and organization
Reliability and punctuality
Patience and empathy
Certification
Food Handler Certification
Timeline
Master Sandwich Artist
Subway
02.2023 - CurrentRead More
Homeschool
GED
Read More