Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Conway

Ontario,CA

Summary

Experienced with Conway Logistics LLC, specializing in vehicle maintenance and providing exceptional customer service. Optimized fleet efficiency and ensured client satisfaction through proactive safety measures and strategic route planning. Successfully minimized delays, showcasing dedication to operational excellence and reliability.

Overview

2025
2025
years of professional experience

Work History

Owner/Operator Truck Driver

Conway Logistics Llc
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained current Class Type CDL with Hazardous Materials and Doubles and Triples endorsements.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
  • Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
  • Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Operated with safety and skill to avoid accidents and delays.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Contributed to a positive team atmosphere among fellow drivers by providing support, assistance, and sharing best practices when needed.
  • Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
  • Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
  • Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
  • Adopted advanced technological tools to optimize navigation, record keeping and vehicle maintenance tracking which contributed to overall efficiency.
  • Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Completed routine maintenance on truck to keep in working order.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Back Office Executive

Conway Logistics Llc
05.2019 - Current

Accounting,payroll, all paperwork, taxes etc....

Bookings and dispatch

Education

None - Mathematical Sciences

Los Angeles Southwest College
Los Angeles, CA

Skills

  • DOT compliance
  • Professionalism and work ethic
  • Safe driving practices
  • Safety compliance
  • Self-motivation and discipline
  • Accident prevention strategies
  • Paperwork coordination
  • Logbook management
  • GPS navigation systems
  • Vehicle inspection
  • Load security
  • Vehicle maintenance
  • Delivery scheduling
  • Load securing proficiency
  • Critical thinking capacity
  • Preventive Maintenance
  • Safety management
  • Route planning
  • Defensive driving techniques
  • Log updating
  • Logistics coordination
  • Fuel efficiency maximization
  • Freight documentation mastery
  • Delivery verification
  • Mechanical troubleshooting
  • Customer service
  • Organizational growth
  • Effective communication
  • Recordkeeping and documentation
  • Pallet jack operation
  • Freight handling
  • Heavy lifting capacity
  • Fleet management
  • Dispatch communication
  • Regulatory compliance
  • Loading and unloading coordination
  • Unloading management
  • Route planning expertise
  • Hospitality and accommodation
  • Efficient route management
  • Traffic law knowledge
  • Strong work ethic
  • Attention to detail
  • Safe driving
  • Class A commercial Driver's license
  • Commercial driving
  • Dependable and reliable
  • Vehicle inspections
  • Transportation safety
  • Equipment operation
  • Customer-oriented
  • Trailer maintenance
  • Accurate record keeping
  • Long-haul driving
  • GPS and route planning
  • Clean MVR
  • Inclement weather driving
  • Tractor-trailer driving specialist
  • Decision-making
  • Route management
  • Heavy lifting
  • Logistics planning
  • Cargo handling
  • Route logs
  • Document management
  • Materials transport
  • Defensive driver training
  • Order picking and processing
  • Vehicle systems
  • Shipping and packaging
  • Time management
  • Verbal and written communication
  • Basic maintenance
  • Schedule management
  • Equipment maintenance
  • Invoice verification
  • Courteous and polite demeanor
  • Planning
  • Trip planning
  • Trained in state safety regulations
  • OTR driving
  • Damage control
  • Efficient trip planner
  • Refrigerated trailers operation
  • Air brake certification
  • Assisting customers
  • Customer relations
  • Truck driving

Timeline

Back Office Executive

Conway Logistics Llc
05.2019 - Current

Owner/Operator Truck Driver

Conway Logistics Llc

None - Mathematical Sciences

Los Angeles Southwest College
Marcus Conway