Marcus Davis
Milwaukee,WI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Sales Associate
Boston Store
Milwaukee, WI
03.2018 - 07.2019
- Navigating Computer systems to complete customer purchases and membership signups
- Restocking supplies, inventorying them and requesting management for more merchandise if needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Communicating efficiently with management
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Community Service Coordinator (volunteer)
New Life Volunteer Society
Milwaukee, WI
11.2024 - Current
- Coordinated team efforts, leading to increased productivity in addressing community needs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Established partnerships with local organizations, fostering collaboration for future projects.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Streamlined communication channels between team members, improving overall efficiency in project execution.
Non-commissioned officer
United States Marine Corp
Jacksonville, NC
01.2022 - 08.2024
- Leader on a small group level or large group level overseeing marines' growth and well being.
- Mentoring marines to promote growth in their field through on the job training or classroom settings.
- Training marine physically and mentally for the betterment of themselves and the Marine Corps.
- Working together with other marine leaders for the success of a mission and the betterment of those above and below us.
- Tactful and skillful communication between supportive and non-supportive leadership to fulfill the needs of junior enlisted.
- Skillful and mindful delegation of tasks to promote efficiency for mission completion.
- Conducted monthly and quarterly meetings with junior marines to discuss performance and methods to improve.
- Counseled marines on adhering to the Marine Corps standards and aligning their work with the unit’s standards
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Increased operational efficiency by conducting regular training sessions for junior Marines.
- Willingly and happily taking on billets higher than my designated role to meet the needs of the unit.
- Skillful communication with higher leadership to express needs of junior marines to promote efficiently in the workspace.
- Using active listening skills to learn the needs of marines and help them meet them.
- Using leadership principles to lead marines and seek the betterment of myself
Aviation Maintenance Technician
United States Marine Corps
Jacksonville, NC
09.2020 - 08.2024
- Kept up-to-date with industry best practices through continuous professional development and training courses.
- Collaborated with fellow technicians to complete complex repairs swiftly and accurately.
- Performed troubleshooting for avionics systems malfunctions, pinpointing issues accurately to minimize repair times.
- Enhanced aircraft safety by performing thorough inspections and routine maintenance tasks.
- Mentored junior technicians in aviation maintenance best practices, fostering professional growth within the team.
- Maintained detailed records of all maintenance work completed, ensuring regulatory compliance and easy reference for future repairs.
- Participated in cross-functional teams during major fleet modifications, contributing valuable input from a maintenance perspective.
- Provided technical support to flight crews, addressing any concerns or queries related to aircraft systems or performance.
- Streamlined maintenance processes by implementing time-saving techniques and tools.
- Reduced downtime for aircraft by efficiently diagnosing and repairing mechanical issues.
- Improved team efficiency through clear communication and effective task delegation during maintenance projects.
- Supported hangar organization efforts, maintaining a safe and efficient work environment for all technicians on the team.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Maintained, repaired and rebuilt aircraft electrical components and wiring harnesses.
- Diagnosed faults and developed resolution plans.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Inspected airframes to detect wear and other defects.
- Recorded maintenance actions in aircraft logbooks.
- Collaborated with colleagues in developing and refining maintenance procedures.
- Troubleshot electrical systems and tested equipment following repairs.
- Read and interpreted aircraft documentation to determine repair feasibility and methods.
- Assisted with aircraft and equipment transport and movement.
Shelter Aide
Cathedral Center
Milwaukee, WI
09.2024 - 12.2024
- Ensured timely meal preparation and distribution to residents, adhering to dietary restrictions and guidelines when needed.
- Demonstrated cultural sensitivity while working with diverse populations, taking into account varying cultural backgrounds and experiences to provide culturally competent services.
- Enhanced shelter residents'' well-being by providing compassionate assistance and support during their stay.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
High school Diploma -
Messmer High School
Milwaukee, WI05.2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking skills
- Professional demeanor
- Building rapport
- Goal oriented
- Relationship building
- Reliable and punctual
- Complex Problem-solving
Awards
Earning the rank of non-commissioned officer in the United States Marine Corp., Regularly acknowledged for role as leader in the workspace for promoting fairness and opportunities for growth and learning for all marines., Good conduct medal awarded for continuous exemplary behavior and fidelity in service., Honorable discharge from United States marine Corp for meeting the required standards for performance as a United States Marine.
Training
- MARINE CORPS COURSE: T8J, Leading Marines DEP
- MILITARY TRAINING: JUL 2020
- MARINE CORPS COURSE: 808, Recruit Training Master FY11
- MILITARY TRAINING: NOV 2019
Languages
English
Native or Bilingual
Timeline
Community Service Coordinator (volunteer)
New Life Volunteer Society
11.2024 - Current
Shelter Aide
Cathedral Center
09.2024 - 12.2024
Non-commissioned officer
United States Marine Corp
01.2022 - 08.2024
Aviation Maintenance Technician
United States Marine Corps
09.2020 - 08.2024
Sales Associate
Boston Store
03.2018 - 07.2019
High school Diploma -
Messmer High School