Marcus Delbridge
Virginia Beach,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Team Captain
College Hunks Hauling Junk & Moving
04.2023 - Current
- Acted as positive role model to set tone for company and enhanced leadership credibility with teammates and coaches.
- Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
- Built relationships with customers to encourage repeat business.
- Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
- Invested time to build and strengthen relationships with teammates by inquiring about individual challenges and goals.
- Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.
- Monitored and maintained team chemistry by continually reminding team members about common goal and common bond.
- Challenged teammates to get better and work harder by constructively confronting negativity, pessimism and laziness.
Kitchen Shift Leader
MOD Pizza
08.2020 - 09.2021
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Monitored food preparation, production, and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Controlled food costs and managed inventory.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Trained new staff on food preparation and safety procedures.
Shift Manager
Hardees Resturamt
01.2018 - 12.2019
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Excelled in every store position and regularly backed up front-line staff.
Education
High School Diploma -
Kempsville High School
Virginia Beach, VA06.2020
Skills
- Customer Service
- Handling Money
- Team-work
- Discipline
- Creative Problem-Solving
- Analytical Thinking
- Computer Skills
- Self-Directed
Timeline
Team Captain
College Hunks Hauling Junk & Moving
04.2023 - Current
Kitchen Shift Leader
MOD Pizza
08.2020 - 09.2021
Shift Manager
Hardees Resturamt
01.2018 - 12.2019
High School Diploma -
Kempsville High School