Hi, I’m
Marcus Dunlap
La Mesa,CA
Summary
Dynamic bartender with a proven track record at El Pueblo Mexican And Spanish Restaurant, excelling in customer service and responsible alcohol service. Recognized for enhancing guest experiences and maintaining a pristine bar environment. Strong multitasker with effective communication skills, adept at resolving customer issues and fostering teamwork in high-pressure settings.
Overview
1
Certification
11
years of professional experience
Work History
El Pueblo Mexican Restaurant and Bar (Del Mar)Del Mar, CA
Bartender
2023 - Current (3 education.years_Label & 9 education.months_Label)
Job overview
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Provided exceptional customer service, enhancing guest satisfaction and experience.
- Collaborated with kitchen staff to coordinate food orders and special requests.
- Resolved customer complaints promptly, fostering a positive dining atmosphere.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Centerplate Inc.San Diego, CA
Beer Tender
08.2015 - 08.2021
Job overview
- Provided exceptional customer service in fast-paced sports environment.
- Assisted in maintaining cleanliness and organization of beer stand.
- Prepared and maintained sales displays on beer stand to attract customers.
- Checked I.D.'s with strict policy during high volume football games and events.
- Operated point-of-sale system for accurate order processing and payments.
Education
Gaslamp Bartending SchoolSan Diego, CA
Bartender Certification from Bartending
02.2022
Siatech High SchoolImperial Beach, CA
High School Diploma
06.2009
Skills
- Team player attitude
- Clear and effective communication
- Engaging personality
- Customer service expertise
- Responsible alcohol service
- Handling difficult customers
- Cash register operation
- Alcohol awareness
- Food service
- Drink preparation techniques
- Beverage preparation
Certification
Bartending Certification.
Timeline
Beer Tender
Centerplate Inc.
08.2015 - 08.2021
Bartender
El Pueblo Mexican Restaurant and Bar (Del Mar)
2023 - Current (3 education.years_Label & 9 education.months_Label)
Gaslamp Bartending School
Bartender Certification from Bartending
Siatech High School
High School Diploma