MARCUS DUNN
Brooklyn,NY
Summary
Dedicated and detail-oriented security guard focused on safeguarding individuals and properties. Responds promptly and effectively to criminal activities, fire incidents, and medical emergencies. Maintains a high level of alertness, attentiveness, and vigilance. Proactively anticipates trouble and intervenes with keen attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Guard
Allied universal Security Services
02.2024 - Current
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
Control Room Operator
The Jewish Museum
06.2023 - 11.2023
- Operates and monitors computer-based CCTV and security alarm systems
- Performs all duties related to physical security and fire safety, including assisting during emergency situations that may affect staff, visitors
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
Security guard
Allied Universal Security Services
04.2022 - 06.2023
- Signing in all visitors that come into the building
- Do perimeter checks in and around the facility
- Protect and ensure all occupants in the building are safe
Guest Advisor
Petco
07.2021 - 12.2021
- Opening / Closing the store location
- Greeting guest and assisting employees on the register
- Receiving shipments / processing them
- Ensuring the health of animals in the store
- Addressed guest concerns promptly and effectively, fostering a positive atmosphere and repeat business.
- Enhanced guest experience by providing personalized recommendations and tailored advice on products and services.
Front End Manager
Marshalls
08.2020 - 02.2021
- Overseeing a team of Associates at the Front End
- Ensuring the execution of the proper ringing sequence
- Counting and closing registers at the end of the day
- Maintaining a clean and organized store environment
School safety agent
NYPD School
06.2018 - 10.2020
- Signing in all visitors that come into the building
- Do perimeter checks in and around the facility
- Scan all visitors and students into the building using an x-ray machine
- Protect and ensure all occupants in the building are safe
Education
Diploma - Art
Sheepshead Bay High School
Brooklyn, NY06-2009
Skills
- Security camera monitoring
Verbal and written communication
Workplace safety
CCTV monitoring
Event security
Reliability
Certification
- School Safety Officer Course
- CPR/AED Certification
- Security License
- F03 License
- Osha10
Languages
English
Native or Bilingual
Timeline
Security Guard
Allied universal Security Services
02.2024 - Current
Control Room Operator
The Jewish Museum
06.2023 - 11.2023
Security guard
Allied Universal Security Services
04.2022 - 06.2023
Guest Advisor
Petco
07.2021 - 12.2021
Front End Manager
Marshalls
08.2020 - 02.2021
School safety agent
NYPD School
06.2018 - 10.2020
Diploma - Art
Sheepshead Bay High School
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